Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs

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There is a prevailing belief that interruptions using cellular phones during face to face interactions may affect severely how people relate and perceive each other. We set out to determine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. One of...

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Detalles Bibliográficos
Autores principales:	Calero, Cecilia Inés, Fernández Slezak, Diego, Trevisan, Marcos Alberto, Sigman, Mariano
Publicado:	2015
Materias:	analysis of variance Article attention emotion human human experiment interpersonal communication mobile phone neglect normal human peer group quantitative analysis questionnaire social behavior social interaction social network behavioral science female male physiology verbal behavior Biobehavioral Sciences Cell Phones Female Humans Male Verbal Behavior
Acceso en línea:	https://bibliotecadigital.exactas.uba.ar/collection/paper/document/paper_19326203_v10_n6_p_LopezRosenfeld http://hdl.handle.net/20.500.12110/paper_19326203_v10_n6_p_LopezRosenfeld
Aporte de:	Biblioteca Digital - Facultad de Ciencias Exactas y Naturales (UBA) de Universidad de Buenos Aires

id	paper:paper_19326203_v10_n6_p_LopezRosenfeld
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spelling	paper:paper_19326203_v10_n6_p_LopezRosenfeld2023-06-08T16:30:30Z Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs Calero, Cecilia Inés Fernández Slezak, Diego Trevisan, Marcos Alberto Sigman, Mariano analysis of variance Article attention emotion human human experiment interpersonal communication mobile phone neglect normal human peer group quantitative analysis questionnaire social behavior social interaction social network behavioral science female male physiology verbal behavior Biobehavioral Sciences Cell Phones Female Humans Male Verbal Behavior There is a prevailing belief that interruptions using cellular phones during face to face interactions may affect severely how people relate and perceive each other. We set out to determine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. One of the two participants (the speaker) narrates a story vividly. The listener is asked to deliberately ignore the speaker during part of the story (for instance, attending to their cell-phone). The speaker is not aware of this treatment. We show that total amount of attention is the major factor driving subjective beliefs about the story and the conversational partner. The effects are mostly independent on how attention is distributed in time. All social parameters of human communication are affected by attention time with a sole exception: the perceived emotion of the story. Interruptions during day-to-day communication between peers are extremely frequent. Our data should provide a note of caution, by indicating that they have a major effect on the perception people have about what they say (whether it is interesting or not . . .) and about the virtues of the people around them. © 2015 Lopez-Rosenfeld et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Fil:Calero, C.I. Universidad de Buenos Aires. Facultad de Ciencias Exactas y Naturales; Argentina. Fil:Fernandez Slezak, D. Universidad de Buenos Aires. Facultad de Ciencias Exactas y Naturales; Argentina. Fil:Trevisan, M. Universidad de Buenos Aires. Facultad de Ciencias Exactas y Naturales; Argentina. Fil:Sigman, M. Universidad de Buenos Aires. Facultad de Ciencias Exactas y Naturales; Argentina. 2015 https://bibliotecadigital.exactas.uba.ar/collection/paper/document/paper_19326203_v10_n6_p_LopezRosenfeld http://hdl.handle.net/20.500.12110/paper_19326203_v10_n6_p_LopezRosenfeld
institution	Universidad de Buenos Aires
institution_str	I-28
repository_str	R-134
collection	Biblioteca Digital - Facultad de Ciencias Exactas y Naturales (UBA)
topic	analysis of variance Article attention emotion human human experiment interpersonal communication mobile phone neglect normal human peer group quantitative analysis questionnaire social behavior social interaction social network behavioral science female male physiology verbal behavior Biobehavioral Sciences Cell Phones Female Humans Male Verbal Behavior
spellingShingle	analysis of variance Article attention emotion human human experiment interpersonal communication mobile phone neglect normal human peer group quantitative analysis questionnaire social behavior social interaction social network behavioral science female male physiology verbal behavior Biobehavioral Sciences Cell Phones Female Humans Male Verbal Behavior Calero, Cecilia Inés Fernández Slezak, Diego Trevisan, Marcos Alberto Sigman, Mariano Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
topic_facet	analysis of variance Article attention emotion human human experiment interpersonal communication mobile phone neglect normal human peer group quantitative analysis questionnaire social behavior social interaction social network behavioral science female male physiology verbal behavior Biobehavioral Sciences Cell Phones Female Humans Male Verbal Behavior
description	There is a prevailing belief that interruptions using cellular phones during face to face interactions may affect severely how people relate and perceive each other. We set out to determine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. One of the two participants (the speaker) narrates a story vividly. The listener is asked to deliberately ignore the speaker during part of the story (for instance, attending to their cell-phone). The speaker is not aware of this treatment. We show that total amount of attention is the major factor driving subjective beliefs about the story and the conversational partner. The effects are mostly independent on how attention is distributed in time. All social parameters of human communication are affected by attention time with a sole exception: the perceived emotion of the story. Interruptions during day-to-day communication between peers are extremely frequent. Our data should provide a note of caution, by indicating that they have a major effect on the perception people have about what they say (whether it is interesting or not . . .) and about the virtues of the people around them. © 2015 Lopez-Rosenfeld et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
author	Calero, Cecilia Inés Fernández Slezak, Diego Trevisan, Marcos Alberto Sigman, Mariano
author_facet	Calero, Cecilia Inés Fernández Slezak, Diego Trevisan, Marcos Alberto Sigman, Mariano
author_sort	Calero, Cecilia Inés
title	Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
title_short	Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
title_full	Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
title_fullStr	Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
title_full_unstemmed	Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
title_sort	neglect in human communication: quantifying the cost of cell-phone interruptions in face to face dialogs
publishDate	2015
url	https://bibliotecadigital.exactas.uba.ar/collection/paper/document/paper_19326203_v10_n6_p_LopezRosenfeld http://hdl.handle.net/20.500.12110/paper_19326203_v10_n6_p_LopezRosenfeld
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Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs

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