Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs

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There is a prevailing belief that interruptions using cellular phones during face to face inter- actions may affect severely how people relate and perceive each other. We set out to deter- mine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. On...

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Autores principales:	López-Rosenfeld, Matías, Calero, Cecilia I., Fernandez Slezak, Diego, Garbulsky, Gerry, Bergman, Mariano, Trevisan, Marcos, Sigman, Mariano
Formato:	Artículo publishedVersion
Lenguaje:	Inglés
Publicado:	2018
Materias:	Atención Comunicación Teléfono móvil Cuestionario Attention Social communication Verbal communication Cell phones Emotions Face Questionnaires
Acceso en línea:	https://doi.org/10.1371/journal.pone.0125772 https://repositorio.utdt.edu/handle/20.500.13098/11073
Aporte de:	Repositorio Digital Universidad Torcuato Di Tella de Universidad Torcuato Di Tella

id	I57-R16320.500.13098-11073
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institution	Universidad Torcuato Di Tella
institution_str	I-57
repository_str	R-163
collection	Repositorio Digital Universidad Torcuato Di Tella
language	Inglés
orig_language_str_mv	eng
topic	Atención Comunicación Teléfono móvil Cuestionario Attention Social communication Verbal communication Cell phones Emotions Face Questionnaires
spellingShingle	Atención Comunicación Teléfono móvil Cuestionario Attention Social communication Verbal communication Cell phones Emotions Face Questionnaires López-Rosenfeld, Matías Calero, Cecilia I. Fernandez Slezak, Diego Garbulsky, Gerry Bergman, Mariano Trevisan, Marcos Sigman, Mariano Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
description	There is a prevailing belief that interruptions using cellular phones during face to face inter- actions may affect severely how people relate and perceive each other. We set out to deter- mine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. One of the two participants (the speaker) narrates a story vividly. The lis- tener is asked to deliberately ignore the speaker during part of the story (for instance, at- tending to their cell-phone). The speaker is not aware of this treatment. We show that total amount of attention is the major factor driving subjective beliefs about the story and the con- versational partner. The effects are mostly independent on how attention is distributed in time. All social parameters of human communication are affected by attention time with a sole exception: the perceived emotion of the story. Interruptions during day-to-day commu- nication between peers are extremely frequent. Our data should provide a note of caution, by indicating that they have a major effect on the perception people have about what they say (whether it is interesting or not . . .) and about the virtues of the people around them.
format	Artículo publishedVersion
author	López-Rosenfeld, Matías Calero, Cecilia I. Fernandez Slezak, Diego Garbulsky, Gerry Bergman, Mariano Trevisan, Marcos Sigman, Mariano
author_facet	López-Rosenfeld, Matías Calero, Cecilia I. Fernandez Slezak, Diego Garbulsky, Gerry Bergman, Mariano Trevisan, Marcos Sigman, Mariano
author_sort	López-Rosenfeld, Matías
title	Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
title_short	Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
title_full	Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
title_fullStr	Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
title_full_unstemmed	Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
title_sort	neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs
publishDate	2018
url	https://doi.org/10.1371/journal.pone.0125772 https://repositorio.utdt.edu/handle/20.500.13098/11073
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Neglect in human communication : quantifying the cost of cell-phone interruptions in face to face dialogs

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