User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces

"Clinical Decision Support Systems can alert health professionals about drug interactions when they prescribe medications. The Hospital Italiano de Buenos Aires in Argentina developed an electronic health record with drug-drug interaction alerts, using traditional software engineering technique...

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Autores principales: Luna, Daniel, Rizzato Lede, Daniel, Otero, Carlos, Risk, Marcelo, González Bernaldo de Quirós, Fernán
Formato: Artículos de Publicaciones Periódicas acceptedVersion
Lenguaje:Inglés
Publicado: 2020
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Acceso en línea:http://ri.itba.edu.ar/handle/123456789/1908
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spelling I32-R138-123456789-19082022-12-07T13:06:17Z User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces Luna, Daniel Rizzato Lede, Daniel Otero, Carlos Risk, Marcelo González Bernaldo de Quirós, Fernán INTERACCION DE DROGAS TOMA DE DECISIONES ERRORES DE MEDICACION INTERACCION PERSONA COMPUTADORA "Clinical Decision Support Systems can alert health professionals about drug interactions when they prescribe medications. The Hospital Italiano de Buenos Aires in Argentina developed an electronic health record with drug-drug interaction alerts, using traditional software engineering techniques and requirements. Despite enhancing the drug-drug interaction knowledge database, the alert override rate of this system was very high. We redesigned the alert system using user-centered design (UCD) and participatory design techniques to enhance the drug-drug interaction alert interface. This paper describes the methodology of our UCD. We used crossover method with realistic, clinical vignettes to compare usability of the standard and new software versions in terms of efficiency, effectiveness, and user satisfaction. Our study showed that, compared to the traditional alert system, the UCD alert system was more efficient (alerts faster resolution), more effective (tasks completed with fewer errors), and more satisfying. These results indicate that UCD techniques that follow ISO 9241-210 can generate more usable alerts than traditional design." 2020-03-18T15:57:17Z 2020-03-18T15:57:17Z 2017 Artículos de Publicaciones Periódicas info:eu-repo/semantics/acceptedVersion 1532-0464 http://ri.itba.edu.ar/handle/123456789/1908 en info:eu-repo/semantics/altIdentifier/doi/10.1016/j.jbi.2017.01.009 application/pdf
institution Instituto Tecnológico de Buenos Aires (ITBA)
institution_str I-32
repository_str R-138
collection Repositorio Institucional Instituto Tecnológico de Buenos Aires (ITBA)
language Inglés
topic INTERACCION DE DROGAS
TOMA DE DECISIONES
ERRORES DE MEDICACION
INTERACCION PERSONA COMPUTADORA
spellingShingle INTERACCION DE DROGAS
TOMA DE DECISIONES
ERRORES DE MEDICACION
INTERACCION PERSONA COMPUTADORA
Luna, Daniel
Rizzato Lede, Daniel
Otero, Carlos
Risk, Marcelo
González Bernaldo de Quirós, Fernán
User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
topic_facet INTERACCION DE DROGAS
TOMA DE DECISIONES
ERRORES DE MEDICACION
INTERACCION PERSONA COMPUTADORA
description "Clinical Decision Support Systems can alert health professionals about drug interactions when they prescribe medications. The Hospital Italiano de Buenos Aires in Argentina developed an electronic health record with drug-drug interaction alerts, using traditional software engineering techniques and requirements. Despite enhancing the drug-drug interaction knowledge database, the alert override rate of this system was very high. We redesigned the alert system using user-centered design (UCD) and participatory design techniques to enhance the drug-drug interaction alert interface. This paper describes the methodology of our UCD. We used crossover method with realistic, clinical vignettes to compare usability of the standard and new software versions in terms of efficiency, effectiveness, and user satisfaction. Our study showed that, compared to the traditional alert system, the UCD alert system was more efficient (alerts faster resolution), more effective (tasks completed with fewer errors), and more satisfying. These results indicate that UCD techniques that follow ISO 9241-210 can generate more usable alerts than traditional design."
format Artículos de Publicaciones Periódicas
acceptedVersion
author Luna, Daniel
Rizzato Lede, Daniel
Otero, Carlos
Risk, Marcelo
González Bernaldo de Quirós, Fernán
author_facet Luna, Daniel
Rizzato Lede, Daniel
Otero, Carlos
Risk, Marcelo
González Bernaldo de Quirós, Fernán
author_sort Luna, Daniel
title User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
title_short User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
title_full User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
title_fullStr User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
title_full_unstemmed User-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
title_sort user-centered design improves the usability of drug-drug interaction alerts: experimental comparison of interfaces
publishDate 2020
url http://ri.itba.edu.ar/handle/123456789/1908
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AT riskmarcelo usercentereddesignimprovestheusabilityofdrugdruginteractionalertsexperimentalcomparisonofinterfaces
AT gonzalezbernaldodequirosfernan usercentereddesignimprovestheusabilityofdrugdruginteractionalertsexperimentalcomparisonofinterfaces
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