Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile

When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor-patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the wa...

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Autores principales: Lazzaro-Salazar, Mariana, Pujol-Cols, Lucas J.
Formato: Artículo publishedVersion
Lenguaje:Inglés
Publicado: Equinox Publishing 2019
Materias:
Acceso en línea:http://nulan.mdp.edu.ar/3388/
http://nulan.mdp.edu.ar/3388/1/lazzaro-pujol-2020.pdf
Aporte de:
id I29-R1353388
record_format dspace
institution Universidad Nacional de Mar del Plata (UNMdP)
institution_str I-29
repository_str R-135
collection Nulan - Fac.Cs.Económicas (UNMdP)
language Inglés
orig_language_str_mv eng
topic Comunicación
Médicos
Migrantes
Conflictividad
spellingShingle Comunicación
Médicos
Migrantes
Conflictividad
Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
description When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor-patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although commu- nicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors' integration processes.
format Artículo
Artículo
publishedVersion
author Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
author_facet Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
author_sort Lazzaro-Salazar, Mariana
title Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
title_short Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
title_full Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
title_fullStr Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
title_full_unstemmed Conflict in migrant doctor-local doctor communication in public healthcare institutions in Chile
title_sort conflict in migrant doctor-local doctor communication in public healthcare institutions in chile
publisher Equinox Publishing
publishDate 2019
url http://nulan.mdp.edu.ar/3388/
http://nulan.mdp.edu.ar/3388/1/lazzaro-pujol-2020.pdf
work_keys_str_mv AT lazzarosalazarmariana conflictinmigrantdoctorlocaldoctorcommunicationinpublichealthcareinstitutionsinchile
AT pujolcolslucasj conflictinmigrantdoctorlocaldoctorcommunicationinpublichealthcareinstitutionsinchile
bdutipo_str Repositorios
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