Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile

The way in which communicative conflicts are confronted, as part of the acculturation process, can constitute a psychosocial risk factor that may affect the effectiveness of health care delivery. Aim: To describe the levels of dominance, adaptability and evasion as indicators of the way in which con...

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Detalles Bibliográficos
Autores principales: Lazzaro-Salazar, Mariana, Pujol-Cols, Lucas J.
Formato: Artículo publishedVersion
Lenguaje:Español
Publicado: Sociedad Médica de Santiago 2017
Materias:
Acceso en línea:http://nulan.mdp.edu.ar/2836/
http://nulan.mdp.edu.ar/2836/1/lazzaro-pujol-2017.pdf
Aporte de:
id I29-R1352836
record_format dspace
institution Universidad Nacional de Mar del Plata (UNMdP)
institution_str I-29
repository_str R-135
collection Nulan - Fac.Cs.Económicas (UNMdP)
language Español
orig_language_str_mv spa
topic Riesgos Psicosociales
Aculturación
Salud Laboral
Médicos
spellingShingle Riesgos Psicosociales
Aculturación
Salud Laboral
Médicos
Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
description The way in which communicative conflicts are confronted, as part of the acculturation process, can constitute a psychosocial risk factor that may affect the effectiveness of health care delivery. Aim: To describe the levels of dominance, adaptability and evasion as indicators of the way in which conflict situations are faced in the workplace by foreign physicians in the management of communicative conflicts. Materials and methods: A self-report questionnaire was answered by 51 foreign physicians (63% women, 76% Venezuelans, 64% aged between 31 and 40 years old) who work in public healthcare institutions in a southern region of Chile. Results: The highest scores were recorded for the adaptable style of conflict management (69%), while the lowest scores were recorded for the evasive style (6%). Higher levels of dominance were identified for women than for men. There was a positive association between dominance and time progression, where the level of dominance increased as participants gained greater professional experience and workplace seniority. Conclusions: The foreign physicians who participated in this study have a clear constructive attitude towards the negotiation of conflicts. However, this effort to adapt can also become a psychosocial risk factor that affects professional integration in intercultural workplace contexts.
format Artículo
Artículo
publishedVersion
author Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
author_facet Lazzaro-Salazar, Mariana
Pujol-Cols, Lucas J.
author_sort Lazzaro-Salazar, Mariana
title Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
title_short Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
title_full Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
title_fullStr Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
title_full_unstemmed Riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de Chile
title_sort riesgos psicosociales e integración profesional de médicos extranjeros: un estudio sobre el manejo del conflicto en la zona central de chile
publisher Sociedad Médica de Santiago
publishDate 2017
url http://nulan.mdp.edu.ar/2836/
http://nulan.mdp.edu.ar/2836/1/lazzaro-pujol-2017.pdf
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