Reference service facing COVID-19 pandemic: A case study

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The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a g...

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Autores principales: Grimberg, Daniela, Soria, Monica A., Colombo, Floriana
Formato: Artículo revista
Lenguaje:Español
Publicado: Facultad de Filosofía y Letras, Universidad de Buenos Aires 2022
Materias:
Reference service
Biomedical libraries
COVID-19
Argentina
Servicio de referencia
Bibliotecas biomédicas
Acceso en línea:http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757
Aporte de:
Información, cultura y sociedad de Universidad de Buenos Aires
id I28-R256-article-11757
record_format ojs
spelling I28-R256-article-117572022-12-07T15:22:22Z Reference service facing COVID-19 pandemic: A case study El servicio de referencia ante la pandemia de COVID-19. Estudio de caso Grimberg, Daniela Soria, Monica A. Colombo, Floriana Reference service Biomedical libraries COVID-19 Argentina Servicio de referencia Bibliotecas biomédicas COVID-19 Argentina The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a great impact on the operation of the library was expected, according to the statistics after one year, it was noted that, although the transactions had decreased, the usual activities had developed normally and its quality had not diminished thanks to the technological advantage of the institution in general and of the library's reference service in particular.   La pandemia de COVID-19 impactó en el trabajo diario de todos los ciudadanos. Sobre todo en nuestras bibliotecas, dado que, a partir del Aislamiento Social, Preventivo y Obligatorio (ASPO), en poco tiempo, se vieron obligadas a adaptar sus actividades para que pudieran realizarse a distancia. En el caso que se describe a continuación, si bien se esperaba un gran impacto en el funcionamiento de la biblioteca, según las estadísticas luego de un año, se notó que, si bien las transacciones habían disminuido, las actividades habituales se habían desarrollado con normalidad y su calidad no había mermado debido a la ventaja tecnológica de la institución en general y del servicio de referencia de la biblioteca en particular. Facultad de Filosofía y Letras, Universidad de Buenos Aires 2022-12-02 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757 10.34096/ics.i47.11757 Información, cultura y sociedad; Núm. 47 (2022): Diciembre; 103-114 Información, cultura y sociedad; No 47 (2022): Diciembre; 103-114 1851-1740 1514-8327 spa http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757/10805 http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757/10813 Derechos de autor 2022 Información, cultura y sociedad
institution Universidad de Buenos Aires
institution_str I-28
repository_str R-256
container_title_str Información, cultura y sociedad
language Español
format Artículo revista
topic Reference service
Biomedical libraries
COVID-19
Argentina
Servicio de referencia
Bibliotecas biomédicas
COVID-19
Argentina
spellingShingle Reference service
Biomedical libraries
COVID-19
Argentina
Servicio de referencia
Bibliotecas biomédicas
COVID-19
Argentina
Grimberg, Daniela
Soria, Monica A.
Colombo, Floriana
Reference service facing COVID-19 pandemic: A case study
topic_facet Reference service
Biomedical libraries
COVID-19
Argentina
Servicio de referencia
Bibliotecas biomédicas
COVID-19
Argentina
author Grimberg, Daniela
Soria, Monica A.
Colombo, Floriana
author_facet Grimberg, Daniela
Soria, Monica A.
Colombo, Floriana
author_sort Grimberg, Daniela
title Reference service facing COVID-19 pandemic: A case study
title_short Reference service facing COVID-19 pandemic: A case study
title_full Reference service facing COVID-19 pandemic: A case study
title_fullStr Reference service facing COVID-19 pandemic: A case study
title_full_unstemmed Reference service facing COVID-19 pandemic: A case study
title_sort reference service facing covid-19 pandemic: a case study
description The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a great impact on the operation of the library was expected, according to the statistics after one year, it was noted that, although the transactions had decreased, the usual activities had developed normally and its quality had not diminished thanks to the technological advantage of the institution in general and of the library's reference service in particular.  
publisher Facultad de Filosofía y Letras, Universidad de Buenos Aires
publishDate 2022
url http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757
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AT colombofloriana referenceservicefacingcovid19pandemicacasestudy
AT grimbergdaniela elserviciodereferenciaantelapandemiadecovid19estudiodecaso
AT soriamonicaa elserviciodereferenciaantelapandemiadecovid19estudiodecaso
AT colombofloriana elserviciodereferenciaantelapandemiadecovid19estudiodecaso
first_indexed 2023-06-27T21:10:38Z
last_indexed 2023-06-27T21:10:38Z
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