Percepción de la satisfacción del servicio en el transporte público solo para mujeres
Because of the requirements and the inclusion of women in various work activities, women must travel to meet profitable jobs, parenting, care of family members and in some cases as main source of income. Public transport is most often used by women to travel. So it is necessary to review the conditi...
| Autores principales: | , , |
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| Formato: | publishedVersion Artículo |
| Lenguaje: | Español Español |
| Publicado: |
Revista Transporte y Territorio
2017
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| Materias: | |
| Acceso en línea: | http://revistascientificas.filo.uba.ar/index.php/rtt/article/view/2856 http://repositorio.filo.uba.ar/handle/filodigital/3066 |
| Aporte de: |
| id |
I28-R156-filodigital-3066 |
|---|---|
| record_format |
dspace |
| institution |
Universidad de Buenos Aires |
| institution_str |
I-28 |
| repository_str |
R-156 |
| collection |
FILO Digital - Repositorio de la Facultad de Filosofía y Letras (UBA) |
| language |
Español Español |
| topic |
perception satisfaction focus groups women-only transportation percepción satisfacción grupo focal transporte solo para mujeres |
| spellingShingle |
perception satisfaction focus groups women-only transportation percepción satisfacción grupo focal transporte solo para mujeres Romero-Torres, Javier Sánchez, Noé Gaspar Lara, Eduardo Bautista Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| topic_facet |
perception satisfaction focus groups women-only transportation percepción satisfacción grupo focal transporte solo para mujeres |
| description |
Because of the requirements and the inclusion of women in various work activities, women must travel to meet profitable jobs, parenting, care of family members and in some cases as main source of income. Public transport is most often used by women to travel. So it is necessary to review the conditions under which women perform their trips, specifically Only-Women Transportation in Mexico City, whose implementation was created to protect women from assaults while traveling on public transport; however there is evidence that the service is not fulfilling that purpose. In this paper the results arising from the application of the technique of focus groups, which allowed to obtain the perceptions of service satisfaction for women, in relation to three factors: seat availability, coverage and aggressions. In addition, the originated emotions in women because of the levels of service satisfaction were obtained, and a scale for evaluation was proposed. |
| format |
publishedVersion Artículo Artículo |
| author |
Romero-Torres, Javier Sánchez, Noé Gaspar Lara, Eduardo Bautista |
| author_facet |
Romero-Torres, Javier Sánchez, Noé Gaspar Lara, Eduardo Bautista |
| author_sort |
Romero-Torres, Javier |
| title |
Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| title_short |
Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| title_full |
Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| title_fullStr |
Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| title_full_unstemmed |
Percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| title_sort |
percepción de la satisfacción del servicio en el transporte público solo para mujeres |
| publisher |
Revista Transporte y Territorio |
| publishDate |
2017 |
| url |
http://revistascientificas.filo.uba.ar/index.php/rtt/article/view/2856 http://repositorio.filo.uba.ar/handle/filodigital/3066 |
| work_keys_str_mv |
AT romerotorresjavier percepciondelasatisfacciondelservicioeneltransportepublicosoloparamujeres AT sancheznoegaspar percepciondelasatisfacciondelservicioeneltransportepublicosoloparamujeres AT laraeduardobautista percepciondelasatisfacciondelservicioeneltransportepublicosoloparamujeres |
| bdutipo_str |
Repositorios |
| _version_ |
1764820518639239171 |