Incorporación de la ética en el proceso de diseño : el diseño en diálogo con la ética
The field of interaction design is a relatively new area of study that aims to comprehend human behaviour in order to propose appropriate interactions between individuals and products, services, or systems (Kolko, 2007). Since the 1970s, developments in technology and the growing complexity of mass-...
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| Formato: | Tesis de maestría acceptedVersion |
| Lenguaje: | Español |
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Universidad de Buenos Aires. Facultad de Arquitectura, Diseño y Urbanismo
2024
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| Acceso en línea: | http://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=aaqmas&cl=CL1&d=HWA_7946 https://repositoriouba.sisbi.uba.ar/gsdl/collect/aaqmas/index/assoc/HWA_7946.dir/7946.PDF |
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| Sumario: | The field of interaction design is a relatively new area of study that aims to comprehend human behaviour in order to propose appropriate interactions between individuals and products, services, or systems (Kolko, 2007). Since the 1970s, developments in technology and the growing complexity of mass-produced items have presented designers with the challenge of understanding the relationships between business, technology and human needs. This has led to the revelation of a dearth of responsibility and ethical values in the design process (Papanek, 1977). As an Argentine designer, I sought to investigate the potential for integrating ethical considerations into the design process, with the objective of addressing the following question: What theoretical concepts and methodological tools could be employed to enhance the capacity for responsible decision-making within the design process? In order to address this challenge, a workshop model was developed as a space for dialogue with the objective of deepening and promoting reflection in design, with a view to understanding the relationships between people and their environment. This enables participants to subject their decision-making processes to scrutiny and enhance them by integrating an ethical perspective into the decision-making process itself. The selected methodological approach was qualitative, employing participant observation, collaborative workshops, and meaningful conversations. The participants were selected on the basis of their involvement in the design process, their interest in exploring ethical considerations therein, and their active engagement in defining products or services. They were also required to have their own projects to work on. Throughout the research conducted with the start-up, the work processes were analysed and methods for integrating a responsible approach into their business practices were explored through these workshops. The research conducted with professionals involved fostering critical thinking through virtual workshops structured over two days. The first day included project analysis and reflection, an ethics lecture, and reflection exercises. The second day of the programme comprised a lecture on the relationship between objects and an ideation exercise. At the conclusion of each workshop, a synthesis was presented, outlining the key insights and learnings derived from the experience. The workshops were effective in demonstrating that the incorporation of an ethical framework facilitates reflection on one's professional stance, and that the theoretical principles of technology prompt participants to rethink their relationship with their product or service. The workshop method proved to be an effective interactive tool, allowing participants to engage deeply with the subject matter based on their prior design experiences. The exercises facilitated a more nuanced understanding of the potential distribution of power and the ripple effects that a project might create. Moreover, it was determined that when the facilitator is an external agent, objectivity is promoted by preventing internal organisational or personal interests from influencing the workshop. Additionally, the workshops facilitated discourse on pivotal yet often overlooked subjects, such as the reduction of detrimental impacts on the planet and its inhabitants. This discourse was informed by the understanding that we are guests of nature and, as such, must demonstrate respect and care for it in a manner commensurate with our treatment of other sentient beings. These workshops facilitate a modification of the purpose of the organisation or project and foster a more responsible design approach. It is therefore recommended that this type of workshop be incorporated as a space for reflection in places where interactions are designed, as it is a non-hierarchical space that promotes synergy among colleagues and provides the time and space to reflect on their work and the consequences of their actions. |
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