Universidad de Buenos Aires ...
Drinking water is considered a universal right because of its importance to satisfy the basic needs of the human being, and specifically its quality both perceived and real, were the object of research in this work. The main objective of this thesis was to determine whether the perceived quality of...
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| Formato: | Tesis de maestría acceptedVersion |
| Lenguaje: | Español |
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Universidad de Buenos Aires. Facultad de Ciencias Veterinarias
2022
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| Acceso en línea: | http://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=avemaster&cl=CL1&d=HWA_7295 https://repositoriouba.sisbi.uba.ar/gsdl/collect/avemaster/index/assoc/HWA_7295.dir/7295.PDF |
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I28-R145-HWA_7295 |
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dspace |
| institution |
Universidad de Buenos Aires |
| institution_str |
I-28 |
| repository_str |
R-145 |
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Repositorio Digital de la Universidad de Buenos Aires (UBA) |
| language |
Español |
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spa |
| topic |
Calidad del agua Percepción de la calidad Estudiantes universitarios Water quality Perception of quality University students Gestión del agua Perú Ciencias Veterinarias |
| spellingShingle |
Calidad del agua Percepción de la calidad Estudiantes universitarios Water quality Perception of quality University students Gestión del agua Perú Ciencias Veterinarias Ramos Rivera, Yenifer K.D. Universidad de Buenos Aires ... |
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Calidad del agua Percepción de la calidad Estudiantes universitarios Water quality Perception of quality University students Gestión del agua Perú Ciencias Veterinarias |
| description |
Drinking water is considered a universal right because of its importance to satisfy the basic needs of the human being, and specifically its quality both perceived and real, were the object of research in this work. The main objective of this thesis was to determine whether the perceived quality of drinking water that university students had was related to the real quality of the water distributed by the provider in the metropolitan area of Arequipa (Peru). \nThe methodology used used as research tools a structured survey for the perceived quality \nvariable, and the physicochemical and microbiological analysis of water samples for the \nactual quality.\nOn the one hand, the survey was applied to a sample of 460 students and their questions were oriented to obtain information about the profile of the respondents, housing information, aspects of availability and use of the resource, perception of water quality, \nhygiene, diseases and responsibilities. The responses were then weighted and their score \ncategorized the perceived water quality level based on proposed score ranges.\nOnce the situation of each parameter was defined, it was weighted under three different scenarios (1: If it exceeds the LMP, 2: Close to the LMP but does not exceed it, 3: Below the LMP), taking into account the score obtained after weighting, this was categorized within a quality level based on proposed score ranges.\nFinally, it was determined that if there was a relationship between perceived and real \nquality, where both were categorized as "Good quality" a situation unrelated to the companys negative reputation in the past which indicated that users' perception was negative. The results obtained can be considered as contributions towards a \nrestructuring of the management of the provider company that works together with the \nacademic sector and the local managers of the resource, can transmit water quality safety to its users and raise their awareness on current water issues. |
| author2 |
Nuñez de la Torre Caller, Lily |
| author_facet |
Nuñez de la Torre Caller, Lily Ramos Rivera, Yenifer K.D. |
| format |
Tesis de maestría Tesis de maestría acceptedVersion |
| author |
Ramos Rivera, Yenifer K.D. |
| author_sort |
Ramos Rivera, Yenifer K.D. |
| title |
Universidad de Buenos Aires ... |
| title_short |
Universidad de Buenos Aires ... |
| title_full |
Universidad de Buenos Aires ... |
| title_fullStr |
Universidad de Buenos Aires ... |
| title_full_unstemmed |
Universidad de Buenos Aires ... |
| title_sort |
universidad de buenos aires ... |
| publisher |
Universidad de Buenos Aires. Facultad de Ciencias Veterinarias |
| publishDate |
2022 |
| url |
http://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=avemaster&cl=CL1&d=HWA_7295 https://repositoriouba.sisbi.uba.ar/gsdl/collect/avemaster/index/assoc/HWA_7295.dir/7295.PDF |
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AT ramosriverayeniferkd universidaddebuenosaires AT ramosriverayeniferkd percepeciondealumnosuniversitariossobrelacalidaddelaguayserviciodesaneamientoenlazonametropolitanadearequipaperu |
| _version_ |
1824356463282225152 |
| spelling |
I28-R145-HWA_72952024-11-12 Universidad de Buenos Aires ... Drinking water is considered a universal right because of its importance to satisfy the basic needs of the human being, and specifically its quality both perceived and real, were the object of research in this work. The main objective of this thesis was to determine whether the perceived quality of drinking water that university students had was related to the real quality of the water distributed by the provider in the metropolitan area of Arequipa (Peru). \nThe methodology used used as research tools a structured survey for the perceived quality \nvariable, and the physicochemical and microbiological analysis of water samples for the \nactual quality.\nOn the one hand, the survey was applied to a sample of 460 students and their questions were oriented to obtain information about the profile of the respondents, housing information, aspects of availability and use of the resource, perception of water quality, \nhygiene, diseases and responsibilities. The responses were then weighted and their score \ncategorized the perceived water quality level based on proposed score ranges.\nOnce the situation of each parameter was defined, it was weighted under three different scenarios (1: If it exceeds the LMP, 2: Close to the LMP but does not exceed it, 3: Below the LMP), taking into account the score obtained after weighting, this was categorized within a quality level based on proposed score ranges.\nFinally, it was determined that if there was a relationship between perceived and real \nquality, where both were categorized as "Good quality" a situation unrelated to the companys negative reputation in the past which indicated that users' perception was negative. The results obtained can be considered as contributions towards a \nrestructuring of the management of the provider company that works together with the \nacademic sector and the local managers of the resource, can transmit water quality safety to its users and raise their awareness on current water issues. Fil: Ramos Rivera, Yenifer K.D. Universidad de Buenos Aires. Facultad de Ciencias Veterinarias. Buenos Aires, Argentina Nuñez de la Torre Caller, Lily Volpedo, Alejandra Ramos Rivera, Yenifer K.D. 2022-12-22 El agua potable es considerada un derecho universal por su importancia para satisfacer las \nnecesidades básicas del ser humano, y específicamente su calidad tanto percibida como real, fueron el objeto de investigación del presente trabajo. El objetivo principal de esta tesis fue \ndeterminar si la calidad percibida del agua potable que tenían los estudiantes universitarios guardaba relación con la calidad real del agua distribuida por la empresa prestadora en el área \nmetropolitana de Arequipa (Perú). La metodología empleada utilizó como herramientas de investigación una encuesta estructurada para la variable de calidad percibida, y el análisis fisicoquímico y microbiológico de muestras de agua para la calidad real.\nPor una parte, la encuesta se aplicó a una muestra de 460 estudiantes y sus preguntas se \norientaron a obtener información acerca del perfil de los encuestados, información de la \nvivienda, aspectos de la disponibilidad y uso del recurso, percepción de la calidad del agua, \nhigiene, enfermedades y responsabilidades. Posteriormente las respuestas fueron ponderadas y \nsu puntaje obtenido categorizó el nivel de calidad del agua percibido en base a rangos de \npuntuación propuestos.\nPor otra parte, las muestras de agua fueron analizadas en un laboratorio acreditado por el Instituto Nacional de la Calidad - INACAL (Perú) donde se analizaron los siguientes parámetros (color, turbidez, pH, cloro residual libre, nitratos y coliformes fecales \ntermotolerables), para posteriormente verificar si cumplían o no con los Límites Máximos Permisibles definidos por la normativa peruana (DS 031-2010-SA - Reglamento de la Calidad del Agua para Consumo Humano). Definida la situación de cada parámetro se procedió a ponderarla bajo tres escenarios diferentes (1: Si sobrepasa el LMP, 2: Cercano al LMP pero no \nlo sobrepasa, 3: Por debajo del LMP), teniendo en cuenta el puntaje obtenido tras la ponderación, este se categorizó dentro de un nivel de calidad en base a rangos de puntuación \npropuestos.\nFinalmente, se determinó que si existía una relación entre la calidad percibida y la real, donde ambas fueron categorizadas como de Buena calidad, situación que no guardaba relación con la reputación negativa obtenida por la empresa en el pasado que indicaba que la percepción de los usuarios era negativa. Los resultados obtenidos pueden ser considerados como aportes hacia una reestructuración de la gestión de empresa prestadora que en trabajo conjunto con el sector académico y los gestores locales del recurso, puedan transmitir seguridad en la calidad del agua a sus usuarios y sensibilizarlos en temas de actualidad hídrica. application/pdf Calidad del agua Percepción de la calidad Estudiantes universitarios Water quality Perception of quality University students spa Universidad de Buenos Aires. Facultad de Ciencias Veterinarias info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by-nend/2.5/ar Gestión del agua Perú Ciencias Veterinarias Magister de la Universidad de Buenos Aires en Gestión del Agua Percepeción de alumnos universitarios sobre la calidad del agua y servicio de saneamiento en la zona metropolitana de Arequipa, Perú info:eu-repo/semantics/masterThesis info:ar-repo/semantics/tesis de maestría info:eu-repo/semantics/acceptedVersion http://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=avemaster&cl=CL1&d=HWA_7295 https://repositoriouba.sisbi.uba.ar/gsdl/collect/avemaster/index/assoc/HWA_7295.dir/7295.PDF |