Help system for messages writing in a Reference service via e-mail

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The article deals with the origin, development, and properties of thehelp system used by a digital reference service as a support to develop answers.It is based on the compilation and classification of frequently used idioms whosecommunication effectiveness was practically put to the test, adapted i...

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Detalles Bibliográficos
Autor principal: Falcato, Pedro
Formato: Artículo publishedVersion
Lenguaje:Español
Publicado: Universidad de Buenos Aires, Facultad de Filosofía y Letras 2005
Materias:
Digital reference
E-mail
Help systems
Referencia digital
Correo electrónico
Sistemas de ayuda
Acceso en línea:https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/896
https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=896_oai
Aporte de:
Repositorio Digital de la Universidad de Buenos Aires (UBA) de Universidad de Buenos Aires

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