Reference service facing COVID-19 pandemic: A case study
The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a g...
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| Formato: | Artículo publishedVersion |
| Lenguaje: | Español |
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Universidad de Buenos Aires, Facultad de Filosofía y Letras
2022
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| Acceso en línea: | https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757 https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=11757_oai |
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I28-R145-11757_oai2025-11-17 Grimberg, Daniela Soria, Monica A. Colombo, Floriana 2022-12-02 The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a great impact on the operation of the library was expected, according to the statistics after one year, it was noted that, although the transactions had decreased, the usual activities had developed normally and its quality had not diminished thanks to the technological advantage of the institution in general and of the library's reference service in particular. La pandemia de COVID-19 impactó en el trabajo diario de todos los ciudadanos. Sobre todo en nuestras bibliotecas, dado que, a partir del Aislamiento Social, Preventivo y Obligatorio (ASPO), en poco tiempo, se vieron obligadas a adaptar sus actividades para que pudieran realizarse a distancia. En el caso que se describe a continuación, si bien se esperaba un gran impacto en el funcionamiento de la biblioteca, según las estadísticas luego de un año, se notó que, si bien las transacciones habían disminuido, las actividades habituales se habían desarrollado con normalidad y su calidad no había mermado debido a la ventaja tecnológica de la institución en general y del servicio de referencia de la biblioteca en particular. application/pdf text/html https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757 10.34096/ics.i47.11757 spa Universidad de Buenos Aires, Facultad de Filosofía y Letras https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757/10805 https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757/10813 Información, cultura y sociedad; No. 47 (2022): Diciembre; 103-114 Información, cultura y sociedad; Núm. 47 (2022): Diciembre; 103-114 1851-1740 1514-8327 Reference service Biomedical libraries COVID-19 Argentina Servicio de referencia Bibliotecas biomédicas COVID-19 Argentina Reference service facing COVID-19 pandemic: A case study El servicio de referencia ante la pandemia de COVID-19. Estudio de caso info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=11757_oai |
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Universidad de Buenos Aires |
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I-28 |
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R-145 |
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Repositorio Digital de la Universidad de Buenos Aires (UBA) |
| language |
Español |
| orig_language_str_mv |
spa |
| topic |
Reference service Biomedical libraries COVID-19 Argentina Servicio de referencia Bibliotecas biomédicas COVID-19 Argentina |
| spellingShingle |
Reference service Biomedical libraries COVID-19 Argentina Servicio de referencia Bibliotecas biomédicas COVID-19 Argentina Grimberg, Daniela Soria, Monica A. Colombo, Floriana Reference service facing COVID-19 pandemic: A case study |
| topic_facet |
Reference service Biomedical libraries COVID-19 Argentina Servicio de referencia Bibliotecas biomédicas COVID-19 Argentina |
| description |
The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a great impact on the operation of the library was expected, according to the statistics after one year, it was noted that, although the transactions had decreased, the usual activities had developed normally and its quality had not diminished thanks to the technological advantage of the institution in general and of the library's reference service in particular.
|
| format |
Artículo publishedVersion |
| author |
Grimberg, Daniela Soria, Monica A. Colombo, Floriana |
| author_facet |
Grimberg, Daniela Soria, Monica A. Colombo, Floriana |
| author_sort |
Grimberg, Daniela |
| title |
Reference service facing COVID-19 pandemic: A case study |
| title_short |
Reference service facing COVID-19 pandemic: A case study |
| title_full |
Reference service facing COVID-19 pandemic: A case study |
| title_fullStr |
Reference service facing COVID-19 pandemic: A case study |
| title_full_unstemmed |
Reference service facing COVID-19 pandemic: A case study |
| title_sort |
reference service facing covid-19 pandemic: a case study |
| publisher |
Universidad de Buenos Aires, Facultad de Filosofía y Letras |
| publishDate |
2022 |
| url |
https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/11757 https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=11757_oai |
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AT grimbergdaniela referenceservicefacingcovid19pandemicacasestudy AT soriamonicaa referenceservicefacingcovid19pandemicacasestudy AT colombofloriana referenceservicefacingcovid19pandemicacasestudy AT grimbergdaniela elserviciodereferenciaantelapandemiadecovid19estudiodecaso AT soriamonicaa elserviciodereferenciaantelapandemiadecovid19estudiodecaso AT colombofloriana elserviciodereferenciaantelapandemiadecovid19estudiodecaso |
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