Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service

This paper assesses the perceptions of a group of employees from the federal judiciaries of Brazil and Argentina regarding the impact of electronic lawsuits on individual performance and public service quality. A model is proposed and tested with data collected from fourteen interviews with public...

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Detalles Bibliográficos
Autores principales: Arias, María Isabel, Maçada, Antonio Carlos Gastaud
Lenguaje:Inglés
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:http://repositoriodigital.uns.edu.ar/handle/123456789/4775
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id I20-R126123456789-4775
record_format dspace
institution Universidad Nacional del Sur
institution_str I-20
repository_str R-126
collection Repositorio Institucional Universidad Nacional del Sur (UNS)
language Inglés
orig_language_str_mv eng
topic Court management
Judiciary
Modernisation
Electronic lawsuits
Information systems
Information and comunication technology
Tecnologías de Información y Comunicación
spellingShingle Court management
Judiciary
Modernisation
Electronic lawsuits
Information systems
Information and comunication technology
Tecnologías de Información y Comunicación
Arias, María Isabel
Maçada, Antonio Carlos Gastaud
Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
topic_facet Court management
Judiciary
Modernisation
Electronic lawsuits
Information systems
Information and comunication technology
Tecnologías de Información y Comunicación
description This paper assesses the perceptions of a group of employees from the federal judiciaries of Brazil and Argentina regarding the impact of electronic lawsuits on individual performance and public service quality. A model is proposed and tested with data collected from fourteen interviews with public managers and employees. The results of this study suggest that court administrators should align task characteristics and individual characteristics to achieve better task-technology fit, individual performance and public service quality. These findings present important implications to understand the processes of the implementation of electronic lawsuits within courts and may provide guidance for future research about the judiciary.
author Arias, María Isabel
Maçada, Antonio Carlos Gastaud
author_facet Arias, María Isabel
Maçada, Antonio Carlos Gastaud
author_sort Arias, María Isabel
title Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
title_short Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
title_full Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
title_fullStr Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
title_full_unstemmed Judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from Brazil and Argentina federal justice service
title_sort judiciaries’ modernisation through electronic lawsuits : employees’ perceptions from brazil and argentina federal justice service
publisher SAGE Publications
publishDate 2020
url http://repositoriodigital.uns.edu.ar/handle/123456789/4775
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