E-Mail Processing with Fuzzy SOMs and Association Rules
E-mail texts are hard to process due to their short length. In this article, the use of a diffuse neural network that is capable of identifying the most relevant terms in a set of e-mails is proposed. The associations between these terms will be measured through association rules built with the term...
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Formato: | Articulo |
Lenguaje: | Inglés |
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2011
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Acceso en línea: | http://sedici.unlp.edu.ar/handle/10915/9693 http://journal.info.unlp.edu.ar/wp-content/uploads/JCST-Apr11-7.pdf |
Aporte de: |
id |
I19-R120-10915-9693 |
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record_format |
dspace |
institution |
Universidad Nacional de La Plata |
institution_str |
I-19 |
repository_str |
R-120 |
collection |
SEDICI (UNLP) |
language |
Inglés |
topic |
Ciencias Informáticas Almacenamiento y Recuperación de la Información Procesamiento Automatizado de Datos Internet |
spellingShingle |
Ciencias Informáticas Almacenamiento y Recuperación de la Información Procesamiento Automatizado de Datos Internet Lanzarini, Laura Cristina Villa Monte, Augusto Estrebou, César Armando E-Mail Processing with Fuzzy SOMs and Association Rules |
topic_facet |
Ciencias Informáticas Almacenamiento y Recuperación de la Información Procesamiento Automatizado de Datos Internet |
description |
E-mail texts are hard to process due to their short length. In this article, the use of a diffuse neural network that is capable of identifying the most relevant terms in a set of e-mails is proposed. The associations between these terms will be measured through association rules built with the terms identified by the network. The metrics support, confidence and interest of the rules will be used to qualify the corresponding terms. The method proposed has been used to process e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science). With this type of analysis, the most common topics of student questions have been identified. Even though this new information can have various applications, they all involve, as a first instance, an improvement in student service. |
format |
Articulo Articulo |
author |
Lanzarini, Laura Cristina Villa Monte, Augusto Estrebou, César Armando |
author_facet |
Lanzarini, Laura Cristina Villa Monte, Augusto Estrebou, César Armando |
author_sort |
Lanzarini, Laura Cristina |
title |
E-Mail Processing with Fuzzy SOMs and Association Rules |
title_short |
E-Mail Processing with Fuzzy SOMs and Association Rules |
title_full |
E-Mail Processing with Fuzzy SOMs and Association Rules |
title_fullStr |
E-Mail Processing with Fuzzy SOMs and Association Rules |
title_full_unstemmed |
E-Mail Processing with Fuzzy SOMs and Association Rules |
title_sort |
e-mail processing with fuzzy soms and association rules |
publishDate |
2011 |
url |
http://sedici.unlp.edu.ar/handle/10915/9693 http://journal.info.unlp.edu.ar/wp-content/uploads/JCST-Apr11-7.pdf |
work_keys_str_mv |
AT lanzarinilauracristina emailprocessingwithfuzzysomsandassociationrules AT villamonteaugusto emailprocessingwithfuzzysomsandassociationrules AT estreboucesararmando emailprocessingwithfuzzysomsandassociationrules |
bdutipo_str |
Repositorios |
_version_ |
1764820492586319876 |