Outpatient satisfaction during pharmacotherapy followup

This study aimed to investigate the satisfaction of patients with uncontrolled hypertension referred for pharmacotherapy followup. A cross-sectional study by semi-structured interview was used. The sample comprised patients undergoing pharmacotherapy followup, patients who had discontinued pharmacot...

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Autores principales: Betti, Andresa H., Gallina, Sara M., Fuchs, Flávio D., Castro, Mauro S. de
Formato: Articulo
Lenguaje:Inglés
Publicado: 2011
Materias:
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/8203
http://www.latamjpharm.org/resumenes/30/4/LAJOP_30_4_1_11.pdf
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id I19-R120-10915-8203
record_format dspace
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Farmacia
hypertension; pharmaceutical care; patient satisfaction
Pacientes
Atención Farmacéutica
spellingShingle Farmacia
hypertension; pharmaceutical care; patient satisfaction
Pacientes
Atención Farmacéutica
Betti, Andresa H.
Gallina, Sara M.
Fuchs, Flávio D.
Castro, Mauro S. de
Outpatient satisfaction during pharmacotherapy followup
topic_facet Farmacia
hypertension; pharmaceutical care; patient satisfaction
Pacientes
Atención Farmacéutica
description This study aimed to investigate the satisfaction of patients with uncontrolled hypertension referred for pharmacotherapy followup. A cross-sectional study by semi-structured interview was used. The sample comprised patients undergoing pharmacotherapy followup, patients who had discontinued pharmacotherapy followup and patients who had not kept the appointments. A total of 80 (76.9 %) out of 104 patients registered were contacted. The majority of patients undergoing pharmacotherapy followup (91.1 %) were fully satisfied with the pharmacists' care given, their relationship with them (94.9 %), the manner in which their therapy was conducted (99.2 %) and the environment where it was carried out (85.3 %). The reasons for non-attendance were mostly forgetting the date, illness on the appointment day and other arrangements on the same day. Interestingly, all of these patients were completely satisfied with the pharmacists' care given. The satisfaction of patients with the pharmaceutical care is high among patients that have continuous followup, but a relevant proportion discontinued followup. Newer approaches to keep these patients under followup are necessary.
format Articulo
Articulo
author Betti, Andresa H.
Gallina, Sara M.
Fuchs, Flávio D.
Castro, Mauro S. de
author_facet Betti, Andresa H.
Gallina, Sara M.
Fuchs, Flávio D.
Castro, Mauro S. de
author_sort Betti, Andresa H.
title Outpatient satisfaction during pharmacotherapy followup
title_short Outpatient satisfaction during pharmacotherapy followup
title_full Outpatient satisfaction during pharmacotherapy followup
title_fullStr Outpatient satisfaction during pharmacotherapy followup
title_full_unstemmed Outpatient satisfaction during pharmacotherapy followup
title_sort outpatient satisfaction during pharmacotherapy followup
publishDate 2011
url http://sedici.unlp.edu.ar/handle/10915/8203
http://www.latamjpharm.org/resumenes/30/4/LAJOP_30_4_1_11.pdf
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