Public Benchmarking: contributions for subnational governments and Benchmarking Design

The theme of this book is benchmarking in the public sector and part of the interest to analyze the importance that benchmarking has gained in the sector -as a tool for improvement and innovation of public management- where States commit efforts to achieve quality, efficiency and effectiveness in th...

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Detalles Bibliográficos
Autor principal: Del Giorgio Solfa, Federico
Formato: Libro
Lenguaje:Inglés
Publicado: Edición del autor 2017
Materias:
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/63316
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id I19-R120-10915-63316
record_format dspace
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Política
public benchmarking
benchmarking
public management
modernization
public administration
administración pública
gestión institucional
gobierno
spellingShingle Política
public benchmarking
benchmarking
public management
modernization
public administration
administración pública
gestión institucional
gobierno
Del Giorgio Solfa, Federico
Public Benchmarking: contributions for subnational governments and Benchmarking Design
topic_facet Política
public benchmarking
benchmarking
public management
modernization
public administration
administración pública
gestión institucional
gobierno
description The theme of this book is benchmarking in the public sector and part of the interest to analyze the importance that benchmarking has gained in the sector -as a tool for improvement and innovation of public management- where States commit efforts to achieve quality, efficiency and effectiveness in the services it provides. The study is exploratory and descriptive, employing a qualitative methodology that combines a bibliographic analysis for the elaboration of the theoretical framework and the definition of the types and dimensions of benchmarking, with the identification and description of experiences from the empirical evidence surveyed. In a special chapter, the importance, scope and dimensions of benchmarking of product design (comparative evaluation of product design or industrial design) is discussed for the state assessment in design and development of new products for micro, small and medium producers. Our approach includes the different policies and actions to support Micro, Small and Medium Industries (MiPyMIs), which are undertaken from subnational states.
format Libro
Libro
author Del Giorgio Solfa, Federico
author_facet Del Giorgio Solfa, Federico
author_sort Del Giorgio Solfa, Federico
title Public Benchmarking: contributions for subnational governments and Benchmarking Design
title_short Public Benchmarking: contributions for subnational governments and Benchmarking Design
title_full Public Benchmarking: contributions for subnational governments and Benchmarking Design
title_fullStr Public Benchmarking: contributions for subnational governments and Benchmarking Design
title_full_unstemmed Public Benchmarking: contributions for subnational governments and Benchmarking Design
title_sort public benchmarking: contributions for subnational governments and benchmarking design
publisher Edición del autor
publishDate 2017
url http://sedici.unlp.edu.ar/handle/10915/63316
work_keys_str_mv AT delgiorgiosolfafederico publicbenchmarkingcontributionsforsubnationalgovernmentsandbenchmarkingdesign
bdutipo_str Repositorios
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