Platform of Citizen Interaction: the contribution to the governability of New TIC´s and Citizen Relational Management

Understanding "governability" as an interaction process among government and society, the New Technologies of Information and Communications (NTICs) can contribute as a strategy of improvement and conversion in the type of communication between both actors. This article introduces concepts...

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Guardado en:
Detalles Bibliográficos
Autores principales: Doberti, Juan, Pepe, María Laura, Larrosa, Mónica I., Crocco, Carla, Gabay, Gabriela, Hindi, Guillermo, Molina, Carlos, Paradela, Gonzalo
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2016
Materias:
Ciencias Informáticas
e-government
Citizen Relationship Management (CiRM)
Customer Relationship Management (CRM)
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/56534
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata

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