Trust in virtual teams: a performance indicator

This paper aims to analyze how virtual teams deal with the process of trust among the people who are part of it. The research is characterized as descriptive. The survey data techniques that were used were questionnaires via Internet and interviews by telephone. The participants of this research wer...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Nakayama, Marina Keiko, Binotto, Erlaine, Pilla, Bianca Smith
Formato:	Objeto de conferencia
Lenguaje:	Inglés
Publicado:	2006
Materias:	Ciencias Informáticas Educación virtual teams internal communication
Acceso en línea:	http://sedici.unlp.edu.ar/handle/10915/24270
Aporte de:	SEDICI (UNLP) de Universidad Nacional de La Plata

id	I19-R120-10915-24270
record_format	dspace
institution	Universidad Nacional de La Plata
institution_str	I-19
repository_str	R-120
collection	SEDICI (UNLP)
language	Inglés
topic	Ciencias Informáticas Educación virtual teams internal communication
spellingShingle	Ciencias Informáticas Educación virtual teams internal communication Nakayama, Marina Keiko Binotto, Erlaine Pilla, Bianca Smith Trust in virtual teams: a performance indicator
topic_facet	Ciencias Informáticas Educación virtual teams internal communication
description	This paper aims to analyze how virtual teams deal with the process of trust among the people who are part of it. The research is characterized as descriptive. The survey data techniques that were used were questionnaires via Internet and interviews by telephone. The participants of this research were eight managers from Embratel, a telecommunication company in Brazil. The results of this research pointed out that, for its participants, trust is a significant performance indicator for the collaborators and that reciprocity, positive expectation and foresight are base concepts so that all may feel secure when it comes to the risk of a negative consequence and vulnerability. The clear definition of the objectives, the emphasis in internal communication, the manager as an example and model, and the worthiness of the people become the main care and practice in order to obtain better trust in virtual teams.
format	Objeto de conferencia Objeto de conferencia
author	Nakayama, Marina Keiko Binotto, Erlaine Pilla, Bianca Smith
author_facet	Nakayama, Marina Keiko Binotto, Erlaine Pilla, Bianca Smith
author_sort	Nakayama, Marina Keiko
title	Trust in virtual teams: a performance indicator
title_short	Trust in virtual teams: a performance indicator
title_full	Trust in virtual teams: a performance indicator
title_fullStr	Trust in virtual teams: a performance indicator
title_full_unstemmed	Trust in virtual teams: a performance indicator
title_sort	trust in virtual teams: a performance indicator
publishDate	2006
url	http://sedici.unlp.edu.ar/handle/10915/24270
work_keys_str_mv	AT nakayamamarinakeiko trustinvirtualteamsaperformanceindicator AT binottoerlaine trustinvirtualteamsaperformanceindicator AT pillabiancasmith trustinvirtualteamsaperformanceindicator
bdutipo_str	Repositorios
_version_	1764820466886770689

Trust in virtual teams: a performance indicator

Ejemplares similares