Identifying cognitive aspects to improve business process reengineering
Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In this paper, we ident...
Guardado en:
Autores principales: | , |
---|---|
Formato: | Objeto de conferencia |
Lenguaje: | Inglés |
Publicado: |
2004
|
Materias: | |
Acceso en línea: | http://sedici.unlp.edu.ar/handle/10915/22355 |
Aporte de: |
id |
I19-R120-10915-22355 |
---|---|
record_format |
dspace |
institution |
Universidad Nacional de La Plata |
institution_str |
I-19 |
repository_str |
R-120 |
collection |
SEDICI (UNLP) |
language |
Inglés |
topic |
Ciencias Informáticas base de datos SOFTWARE ENGINEERING Business Process Reengineering Knowledge-Intensive Processes Cognitive Science |
spellingShingle |
Ciencias Informáticas base de datos SOFTWARE ENGINEERING Business Process Reengineering Knowledge-Intensive Processes Cognitive Science Martín, Adriana Elba Cechich, Alejandra Identifying cognitive aspects to improve business process reengineering |
topic_facet |
Ciencias Informáticas base de datos SOFTWARE ENGINEERING Business Process Reengineering Knowledge-Intensive Processes Cognitive Science |
description |
Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In this paper, we identify some cognitive aspects used by traditional and recent reengineering models. We provide a framework highlighting how cognitive aspects might improve reengineering through knowledge and perception modelling. |
format |
Objeto de conferencia Objeto de conferencia |
author |
Martín, Adriana Elba Cechich, Alejandra |
author_facet |
Martín, Adriana Elba Cechich, Alejandra |
author_sort |
Martín, Adriana Elba |
title |
Identifying cognitive aspects to improve business process reengineering |
title_short |
Identifying cognitive aspects to improve business process reengineering |
title_full |
Identifying cognitive aspects to improve business process reengineering |
title_fullStr |
Identifying cognitive aspects to improve business process reengineering |
title_full_unstemmed |
Identifying cognitive aspects to improve business process reengineering |
title_sort |
identifying cognitive aspects to improve business process reengineering |
publishDate |
2004 |
url |
http://sedici.unlp.edu.ar/handle/10915/22355 |
work_keys_str_mv |
AT martinadrianaelba identifyingcognitiveaspectstoimprovebusinessprocessreengineering AT cechichalejandra identifyingcognitiveaspectstoimprovebusinessprocessreengineering |
bdutipo_str |
Repositorios |
_version_ |
1764820465620090880 |