Assessing e-governance maturity through municipal websites – Measurement framework and survey results

The paper presents a measurement framework for assessing the e- Governance maturity level of countries through the analysis of municipal websites. The paper also introduces the results of a survey carried out to apply and validate the framework. Applied to municipal websites of different countries,...

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Detalles Bibliográficos
Autores principales: Rodríguez, Rocío Andrea, Estévez, Elsa Clara, Giulianelli, Daniel Alberto, Vera, Pablo Martín
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2009
Materias:
Ciencias Informáticas
e-Governance
Gobierno
Frameworks
Web-based services
accessibility
friendship
navigability
usability
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/21013
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
id I19-R120-10915-21013
record_format dspace
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
e-Governance
Gobierno
Frameworks
Web-based services
accessibility
friendship
navigability
usability
spellingShingle Ciencias Informáticas
e-Governance
Gobierno
Frameworks
Web-based services
accessibility
friendship
navigability
usability
Rodríguez, Rocío Andrea
Estévez, Elsa Clara
Giulianelli, Daniel Alberto
Vera, Pablo Martín
Assessing e-governance maturity through municipal websites – Measurement framework and survey results
topic_facet Ciencias Informáticas
e-Governance
Gobierno
Frameworks
Web-based services
accessibility
friendship
navigability
usability
description The paper presents a measurement framework for assessing the e- Governance maturity level of countries through the analysis of municipal websites. The paper also introduces the results of a survey carried out to apply and validate the framework. Applied to municipal websites of different countries, the framework considers websites content and design. For each country, the sample included three websites of local governments belonging to regions with low, medium and high population, respectively. The country measure was calculated based on the average obtained by the municipal websites adjusted by a correction factor based on the compliance of general features. The numerical values obtained by countries allow comparing their degree of e-Governance maturity and ranking them accordingly. The contribution of this paper is to present a novel approach for assessing e- Governance maturity of countries based on analyzing how electronic public services are delivered through municipal websites to citizens living in different populated areas.
format Objeto de conferencia
Objeto de conferencia
author Rodríguez, Rocío Andrea
Estévez, Elsa Clara
Giulianelli, Daniel Alberto
Vera, Pablo Martín
author_facet Rodríguez, Rocío Andrea
Estévez, Elsa Clara
Giulianelli, Daniel Alberto
Vera, Pablo Martín
author_sort Rodríguez, Rocío Andrea
title Assessing e-governance maturity through municipal websites – Measurement framework and survey results
title_short Assessing e-governance maturity through municipal websites – Measurement framework and survey results
title_full Assessing e-governance maturity through municipal websites – Measurement framework and survey results
title_fullStr Assessing e-governance maturity through municipal websites – Measurement framework and survey results
title_full_unstemmed Assessing e-governance maturity through municipal websites – Measurement framework and survey results
title_sort assessing e-governance maturity through municipal websites – measurement framework and survey results
publishDate 2009
url http://sedici.unlp.edu.ar/handle/10915/21013
work_keys_str_mv AT rodriguezrocioandrea assessingegovernancematuritythroughmunicipalwebsitesmeasurementframeworkandsurveyresults
AT estevezelsaclara assessingegovernancematuritythroughmunicipalwebsitesmeasurementframeworkandsurveyresults
AT giulianellidanielalberto assessingegovernancematuritythroughmunicipalwebsitesmeasurementframeworkandsurveyresults
AT verapablomartin assessingegovernancematuritythroughmunicipalwebsitesmeasurementframeworkandsurveyresults
bdutipo_str Repositorios
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