A process to improve collaborative work through shared understanding in problem-solving activities

Collaborative work is becoming increasingly complex and assertive communication is necessary to solve problems in collaborative activities, where the actors must coordinate so that the group works effectively and efficiently. However, achieving true collaboration is not an easy task, there are many...

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Autores principales: Agredo Delgado, Vanessa, Collazos, César A.
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2022
Materias:
Ciencias Informáticas
Collaborative work
Shared understanding
Problem-solving activities
Improved CSCW
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/158710
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
id I19-R120-10915-158710
record_format dspace
spelling I19-R120-10915-1587102023-10-10T20:02:05Z http://sedici.unlp.edu.ar/handle/10915/158710 A process to improve collaborative work through shared understanding in problem-solving activities Agredo Delgado, Vanessa Collazos, César A. 2022 2023 2023-10-10T15:11:32Z en Ciencias Informáticas Collaborative work Shared understanding Problem-solving activities Improved CSCW Collaborative work is becoming increasingly complex and assertive communication is necessary to solve problems in collaborative activities, where the actors must coordinate so that the group works effectively and efficiently. However, achieving true collaboration is not an easy task, there are many factors that influence its achievement, where many of these have been investigated, but the analysis of critical cognitive factors is very scarce, and more those that allow good communication and consequently good coordination. One of them is shared understanding since when working collaboratively there must be common knowledge and understanding, which works as a joint reference base to work effectively and efficiently. Therefore, this work seeks to define a process to improve collaborative work through the construction, monitoring, and assistance of shared understanding. The process has had several versions and each of them has been validated in different contexts, obtaining different types of results, both in terms of its specification and formalization, as well as in terms of its use related to ease of use, feasibility, and usefulness in the construction of shared understanding, which has allowed improving the aspects that have been identified. Through a final validation in a case study, it was determined that the process does improve collaborative work, however, it is still necessary to have technological support elements and it is necessary to lighten the elements that compose it to make it more agile to use. Facultad de Informática Objeto de conferencia Objeto de conferencia http://creativecommons.org/licenses/by-nc-sa/4.0/ Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) application/pdf 201-206
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
Collaborative work
Shared understanding
Problem-solving activities
Improved CSCW
spellingShingle Ciencias Informáticas
Collaborative work
Shared understanding
Problem-solving activities
Improved CSCW
Agredo Delgado, Vanessa
Collazos, César A.
A process to improve collaborative work through shared understanding in problem-solving activities
topic_facet Ciencias Informáticas
Collaborative work
Shared understanding
Problem-solving activities
Improved CSCW
description Collaborative work is becoming increasingly complex and assertive communication is necessary to solve problems in collaborative activities, where the actors must coordinate so that the group works effectively and efficiently. However, achieving true collaboration is not an easy task, there are many factors that influence its achievement, where many of these have been investigated, but the analysis of critical cognitive factors is very scarce, and more those that allow good communication and consequently good coordination. One of them is shared understanding since when working collaboratively there must be common knowledge and understanding, which works as a joint reference base to work effectively and efficiently. Therefore, this work seeks to define a process to improve collaborative work through the construction, monitoring, and assistance of shared understanding. The process has had several versions and each of them has been validated in different contexts, obtaining different types of results, both in terms of its specification and formalization, as well as in terms of its use related to ease of use, feasibility, and usefulness in the construction of shared understanding, which has allowed improving the aspects that have been identified. Through a final validation in a case study, it was determined that the process does improve collaborative work, however, it is still necessary to have technological support elements and it is necessary to lighten the elements that compose it to make it more agile to use.
format Objeto de conferencia
Objeto de conferencia
author Agredo Delgado, Vanessa
Collazos, César A.
author_facet Agredo Delgado, Vanessa
Collazos, César A.
author_sort Agredo Delgado, Vanessa
title A process to improve collaborative work through shared understanding in problem-solving activities
title_short A process to improve collaborative work through shared understanding in problem-solving activities
title_full A process to improve collaborative work through shared understanding in problem-solving activities
title_fullStr A process to improve collaborative work through shared understanding in problem-solving activities
title_full_unstemmed A process to improve collaborative work through shared understanding in problem-solving activities
title_sort process to improve collaborative work through shared understanding in problem-solving activities
publishDate 2022
url http://sedici.unlp.edu.ar/handle/10915/158710
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AT collazoscesara aprocesstoimprovecollaborativeworkthroughsharedunderstandinginproblemsolvingactivities
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AT collazoscesara processtoimprovecollaborativeworkthroughsharedunderstandinginproblemsolvingactivities
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