Lightweight framework for quality assurance in SMEs

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Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight fram...

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Autores principales: Schapiro, Ariel, Páez, Nicolás Martín
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2010
Materias:
Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/152729
http://39jaiio.sadio.org.ar/sites/default/files/39jaiio-asse-02.pdf
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
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spelling I19-R120-10915-1527292023-05-10T20:03:19Z http://sedici.unlp.edu.ar/handle/10915/152729 http://39jaiio.sadio.org.ar/sites/default/files/39jaiio-asse-02.pdf issn:1850-2792 Lightweight framework for quality assurance in SMEs Schapiro, Ariel Páez, Nicolás Martín 2010 2010 2023-05-10T16:47:51Z en Ciencias Informáticas quality measurement quality engineering quality assurance Small and Medium Enterprise (SME) agile Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer. Sociedad Argentina de Informática e Investigación Operativa Objeto de conferencia Objeto de conferencia http://creativecommons.org/licenses/by-nc-sa/4.0/ Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) application/pdf 273-282
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
spellingShingle Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
Schapiro, Ariel
Páez, Nicolás Martín
Lightweight framework for quality assurance in SMEs
topic_facet Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
description Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.
format Objeto de conferencia
Objeto de conferencia
author Schapiro, Ariel
Páez, Nicolás Martín
author_facet Schapiro, Ariel
Páez, Nicolás Martín
author_sort Schapiro, Ariel
title Lightweight framework for quality assurance in SMEs
title_short Lightweight framework for quality assurance in SMEs
title_full Lightweight framework for quality assurance in SMEs
title_fullStr Lightweight framework for quality assurance in SMEs
title_full_unstemmed Lightweight framework for quality assurance in SMEs
title_sort lightweight framework for quality assurance in smes
publishDate 2010
url http://sedici.unlp.edu.ar/handle/10915/152729
http://39jaiio.sadio.org.ar/sites/default/files/39jaiio-asse-02.pdf
work_keys_str_mv AT schapiroariel lightweightframeworkforqualityassuranceinsmes
AT paeznicolasmartin lightweightframeworkforqualityassuranceinsmes
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