Lightweight framework for quality assurance in SMEs

Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight fram...

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Autores principales: Schapiro, Ariel, Páez, Nicolás Martín
Formato: Articulo
Lenguaje:Inglés
Publicado: 2011
Materias:
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/135403
https://publicaciones.sadio.org.ar/index.php/EJS/article/view/70
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id I19-R120-10915-135403
record_format dspace
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
quality measurement
quality engineering
Quality assurance
Small and Medium Enterprise (SME)
Agile software development
spellingShingle Ciencias Informáticas
quality measurement
quality engineering
Quality assurance
Small and Medium Enterprise (SME)
Agile software development
Schapiro, Ariel
Páez, Nicolás Martín
Lightweight framework for quality assurance in SMEs
topic_facet Ciencias Informáticas
quality measurement
quality engineering
Quality assurance
Small and Medium Enterprise (SME)
Agile software development
description Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. Theframework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams QualityReviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.
format Articulo
Articulo
author Schapiro, Ariel
Páez, Nicolás Martín
author_facet Schapiro, Ariel
Páez, Nicolás Martín
author_sort Schapiro, Ariel
title Lightweight framework for quality assurance in SMEs
title_short Lightweight framework for quality assurance in SMEs
title_full Lightweight framework for quality assurance in SMEs
title_fullStr Lightweight framework for quality assurance in SMEs
title_full_unstemmed Lightweight framework for quality assurance in SMEs
title_sort lightweight framework for quality assurance in smes
publishDate 2011
url http://sedici.unlp.edu.ar/handle/10915/135403
https://publicaciones.sadio.org.ar/index.php/EJS/article/view/70
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