Changes in product design and development processes: design thinking, service design and user experience
This article addresses the new theories and concepts of design management: design thinking, user experience (UX) and service design. They consider people's experiences and focus on the characteristics of each one of them. From industrial design, the scope and relationships between these definit...
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2021
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| Acceso en línea: | http://sedici.unlp.edu.ar/handle/10915/127811 https://apye.esceg.cu/index.php/apye/article/view/178/133 |
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I19-R120-10915-1278112023-06-14T13:35:58Z http://sedici.unlp.edu.ar/handle/10915/127811 https://apye.esceg.cu/index.php/apye/article/view/178/133 issn:2664-0856 Changes in product design and development processes: design thinking, service design and user experience Cambios en los procesos de diseño y desarrollo de productos: design thinking, diseño de servicios y experiencia del usuario Del Giorgio Solfa, Federico Alvarado Wall, Ticiana Agustina Amendolaggine, Guido 2021-11-04 2021-11-05T14:36:17Z en Diseño Industrial Industrial Design Design Process User Experience Design Thinking Service Design ,Human-Centered Design This article addresses the new theories and concepts of design management: design thinking, user experience (UX) and service design. They consider people's experiences and focus on the characteristics of each one of them. From industrial design, the scope and relationships between these definitions-now better visible-were analyzed, which always belonged to the design field of the discipline, from which an attempt was made to identify how they influence innovation, design and development of new products. To account for the evolution that the design field has had, the most significant processes are contrasted to visualize the differences that make this change fundamental. Finally, it is concluded on its strategic relevance for the application in public and private organizations. Also taking into account how these theories are methodologically incorporated into the set of activities inherent to industrial design. Keywords: industrial design, design process, user experience, design thinking, service design, human-centered design. Este artículo aborda las nuevas teorías y conceptos de la gestión del diseño: pensamiento de diseño, experiencia de usuario (UX) y diseño de servicios. Consideran las experiencias de las personas y se centran en las características de cada una de ellas. Desde el diseño industrial, se analizaron los alcances y relaciones entre estas definiciones -ahora más visibles-, que siempre pertenecieron al campo del diseño de la disciplina, desde el cual se intentó identificar cómo influyen en la innovación, diseño y desarrollo de nuevos productos. Para dar cuenta de la evolución que ha tenido el campo del diseño, se contrastan los procesos más significativos para visualizar las diferencias que hacen fundamental este cambio. Finalmente, se concluye sobre su relevancia estratégica para la aplicación en organismos públicos y privados. También teniendo en cuenta cómo estas teorías se incorporan metodológicamente al conjunto de actividades inherentes al diseño industrial. Facultad de Artes Articulo Articulo http://creativecommons.org/licenses/by-nc/4.0/ Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) application/pdf |
| institution |
Universidad Nacional de La Plata |
| institution_str |
I-19 |
| repository_str |
R-120 |
| collection |
SEDICI (UNLP) |
| language |
Inglés |
| topic |
Diseño Industrial Industrial Design Design Process User Experience Design Thinking Service Design ,Human-Centered Design |
| spellingShingle |
Diseño Industrial Industrial Design Design Process User Experience Design Thinking Service Design ,Human-Centered Design Del Giorgio Solfa, Federico Alvarado Wall, Ticiana Agustina Amendolaggine, Guido Changes in product design and development processes: design thinking, service design and user experience |
| topic_facet |
Diseño Industrial Industrial Design Design Process User Experience Design Thinking Service Design ,Human-Centered Design |
| description |
This article addresses the new theories and concepts of design management: design thinking, user experience (UX) and service design. They consider people's experiences and focus on the characteristics of each one of them. From industrial design, the scope and relationships between these definitions-now better visible-were analyzed, which always belonged to the design field of the discipline, from which an attempt was made to identify how they influence innovation, design and development of new products. To account for the evolution that the design field has had, the most significant processes are contrasted to visualize the differences that make this change fundamental. Finally, it is concluded on its strategic relevance for the application in public and private organizations. Also taking into account how these theories are methodologically incorporated into the set of activities inherent to industrial design. Keywords: industrial design, design process, user experience, design thinking, service design, human-centered design. |
| format |
Articulo Articulo |
| author |
Del Giorgio Solfa, Federico Alvarado Wall, Ticiana Agustina Amendolaggine, Guido |
| author_facet |
Del Giorgio Solfa, Federico Alvarado Wall, Ticiana Agustina Amendolaggine, Guido |
| author_sort |
Del Giorgio Solfa, Federico |
| title |
Changes in product design and development processes: design thinking, service design and user experience |
| title_short |
Changes in product design and development processes: design thinking, service design and user experience |
| title_full |
Changes in product design and development processes: design thinking, service design and user experience |
| title_fullStr |
Changes in product design and development processes: design thinking, service design and user experience |
| title_full_unstemmed |
Changes in product design and development processes: design thinking, service design and user experience |
| title_sort |
changes in product design and development processes: design thinking, service design and user experience |
| publishDate |
2021 |
| url |
http://sedici.unlp.edu.ar/handle/10915/127811 https://apye.esceg.cu/index.php/apye/article/view/178/133 |
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