INSTRUMENT TO ASSESS PSYCHOLOGICAL AND EMPLOYMENT VARIABLES IN BUS DRIVERS
The role played by bus drivers is fundamental in as much, as they are in charge of the transport of people, therefore the optimal labor yield of the bus drivers is key to assure, the users of the public transport, a safe, worthy and satisfactory trip. The objective of this investigation was to propo...
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| Autores principales: | , |
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| Formato: | Artículo publishedVersion |
| Lenguaje: | Español |
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Editorial de la Universidad de Costa Rica
2013
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| Acceso en línea: | http://revistas.ucr.ac.cr/index.php/reflexiones/article/view/8826 http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=cr/cr-004&d=article8826oai |
| Aporte de: |
| Sumario: | The role played by bus drivers is fundamental in as much, as they are in charge of the transport of people, therefore the optimal labor yield of the bus drivers is key to assure, the users of the public transport, a safe, worthy and satisfactory trip. The objective of this investigation was to propose a questionnaire to evaluate some psychological factors and of labor yield of the conductors of buses of the company Paracito, S.A. The instrument is composed by eight variables: familiar self-esteem, masculinity, family relationships, couple relationships, and labor satisfaction, customer service, drug consumption, and labor day, each variable counts with between six and twelve reagents and are conformed by a scale type Likert. At the moment, it is precise to advance in the application and quantitative validation of the same among bus drivers of different companies in order to count on empirical data that will reinforce the validity and trustworthiness of the same. |
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