Asistir sin ventanillas: el trabajo estatal de trinchera en tiempos de COVID-19

he mandatory isolation as a response to COVID-19, implied multiple challenges for the Argentine State. Bureaucracies that usually deliver social assistance cope with an unprecedented phenomenon: attending demands without face to face interactions. This article analyses how this phenomenon affects st...

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Detalles Bibliográficos
Autores principales: Arcidiácono, Pilar, Perelmiter, Luisina
Formato: Artículo revista
Lenguaje:Español
Publicado: Universidad Nacional de Rosario - Centro de Investigaciones Sociales (CIS) IDES /CONICET 2021
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Acceso en línea:https://www.estudiossocialesdelestado.org/index.php/ese/article/view/255
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Sumario:he mandatory isolation as a response to COVID-19, implied multiple challenges for the Argentine State. Bureaucracies that usually deliver social assistance cope with an unprecedented phenomenon: attending demands without face to face interactions. This article analyses how this phenomenon affects state work -specially within national agencies and other agencies within the Metropolitan Area of Buenos Aires- during the first three months of isolation. The article examines the effects of isolation on three different aspects of state work. First, we focus on the internal organization of bureaucracies, in terms of the hierarchical and functional divisions of roles and activities. Second, we analyze effects on the symbolic dimension of state authority, given the breakdown of the habits, instruments and scenes of officiality. Finally, we describe how the interface with society (or social mediations) were important to make effective massive and presumably automated cash transfers.