Digital practices in the management of entrepreneurs in the tourism sector in Paraguay

The Coronavirus pandemic crisis (COVID19) has forced entrepreneurs to look for economic subsistence alternatives in the tourism sector. One of them is the use of technology making innovation and digitalization elements of management. Therefore, the purpose of this study was to characterize the infor...

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Autores principales: Riveros Montiel, Tania, Olmedo, Shirley Lorena
Formato: Artículo revista
Lenguaje:Español
Publicado: Instituto de Investigaciones en Turismo e Identidad. Facultad de Filosofía y Letras – Universidad Nacional de Cuyo 2022
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Acceso en línea:https://revistas.uncu.edu.ar/ojs3/index.php/turismoeindentidad/article/view/5980
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id I11-R84-article-5980
record_format ojs
institution Universidad Nacional de Cuyo
institution_str I-11
repository_str R-84
container_title_str Revista de Turismo e Identidad
language Español
format Artículo revista
topic turismo
microempresas
herramientas digitales
marketing digital
tourism
digital tools
digital marketing
micro enterprises
spellingShingle turismo
microempresas
herramientas digitales
marketing digital
tourism
digital tools
digital marketing
micro enterprises
Riveros Montiel, Tania
Olmedo, Shirley Lorena
Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
topic_facet turismo
microempresas
herramientas digitales
marketing digital
tourism
digital tools
digital marketing
micro enterprises
author Riveros Montiel, Tania
Olmedo, Shirley Lorena
author_facet Riveros Montiel, Tania
Olmedo, Shirley Lorena
author_sort Riveros Montiel, Tania
title Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
title_short Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
title_full Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
title_fullStr Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
title_full_unstemmed Digital practices in the management of entrepreneurs in the tourism sector in Paraguay
title_sort digital practices in the management of entrepreneurs in the tourism sector in paraguay
description The Coronavirus pandemic crisis (COVID19) has forced entrepreneurs to look for economic subsistence alternatives in the tourism sector. One of them is the use of technology making innovation and digitalization elements of management. Therefore, the purpose of this study was to characterize the information and communication technology (ICT) tools used by SMEs in the tourism sector during the period of the coronavirus crisis. Also, to check the willingness to handling and implementing digital marketing tools in the entrepreneurial management. Therefore, descriptive methodological strategies of a quantitative approach were usedwith an observational, prospective and cross-sectional design. Surveys -in the form of a digital questionnaire- were conducted to get representative data the sample was made up of entrepreneurs from ten different provinces including the capital city of Argentina from X and Y generations whose enterprises are linked to the tourism sector and most of them do not exceed ten years of operation. The main results of this research show that the survey’s participants are characterized by having good internet access. However, they still need to improve their levels of business’ digitalization, as well as a reluctance to the use of digital marketing, mainly due to lack of knowledge, poor management of tools and lack of experience in their implementation.
publisher Instituto de Investigaciones en Turismo e Identidad. Facultad de Filosofía y Letras – Universidad Nacional de Cuyo
publishDate 2022
url https://revistas.uncu.edu.ar/ojs3/index.php/turismoeindentidad/article/view/5980
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