FACTORS THAT INFLUENCE THE USER SATISFACTION OF PRIMARY HEALTH CARE LATIN AMERICAN: INTEGRATIVE REVIEW

Abstract Introduction: Customer satisfaction is understood as the degree of congruence that exists between the expectations of the user of an ideal health care and the perception of the service received. Objective: To determine the factors that influence in the satisfaction of primary health care La...

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Autores principales: Reynaldos-Grandón, Katiuska Lidice, Javiera Achondo, Oisel, Azolas-Valenzuela, Valentina
Formato: Artículo revista
Lenguaje:Español
Publicado: Escuela de Salud Pública y Ambiente. Fac. Cs. Médicas UNC 2017
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Acceso en línea:https://revistas.unc.edu.ar/index.php/RSD/article/view/17698
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