Intervenção sistêmica estruturada numa empresa do setor aeronáutico
The main objective of this research work is to present and detail the application of a systemic intervention method in a medium-sized company in the aeronautical sector to outline actions to address complex problems. It is a hybrid approach obtained from the synergy of foundations and methods of sys...
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Escuela de Perfeccionamiento en Investigación Operativa
2024
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| Acceso en línea: | https://revistas.unc.edu.ar/index.php/epio/article/view/45226 |
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I10-R359-article-452262024-06-01T14:48:35Z Intervenção sistêmica estruturada numa empresa do setor aeronáutico Parrilla, Fabrício R. Belderrain, Mischel Carmen N. Malato, Ricardo P. Organisational behaviour Business management Systemic intervention Systemic thinking Complex problems comportamento organizacional intervenção sistêmica pensamento sistêmico problemas complexos gestão de negócios The main objective of this research work is to present and detail the application of a systemic intervention method in a medium-sized company in the aeronautical sector to outline actions to address complex problems. It is a hybrid approach obtained from the synergy of foundations and methods of systemic and business management epistemologies, which aims to explore three aspects: team training for systemic intervention, structured dialogue between stakeholders and active leadership. The proposed method is structured in stages and steps, supported by pillars and critical heuristics to deepen the analysis of the problem situation. As a result, from the perspective of the problem, the proposal of viable actions was obtained and, from the strategic point of view, growth, and perceived learning regarding critical and systemic sensitivity on the part of those involved. The structured and systematic realisation of dialogues for exploration and mutual understanding of the problem situation proved to be efficient in promoting a more cordial and tolerant work environment, as well as it was observed that a process of awareness and metacognitive growth of people in critical-systemic thinking was initiated, leading to an increase in the organisation's capacity to solve complex problems. It is hoped that the method can be successfully replicated in other companies. O principal objetivo deste trabalho de pesquisa é apresentar e detalhar a aplicação de um método de intervenção sistêmica numa empresa de médio porte do setor aeronáutico visando traçar ações para tratar problemas complexos. Trata-se de uma abordagem híbrida obtida da sinergia de fundamentos e métodos das epistemologias sistêmica e de gestão de negócios, que visa explorar três aspectos: a capacitação da equipe para intervenção sistêmica, o diálogo estruturado entre as partes interessadas e a liderança ativa. O método proposto é estruturado em etapas e passos, suportados por pilares e heurísticas críticas para aprofundamento na análise da situação-problema. Como resultados, obteve-se, na perspectiva do problema, a proposição de ações viáveis e, sob o ponto de vista estratégico, crescimento e aprendizado percebido quanto à sensibilidade crítica e sistêmica por parte dos envolvidos. A realização estruturada e sistemática de diálogos para exploração e entendimento mútuo da situação-problema se mostrou eficiente na promoção de um ambiente de trabalho mais cordial e tolerante, bem como observou-se que um processo de conscientização e crescimento metacognitivo das pessoas em pensamento crítico-sistêmico foi iniciado, levando ao aumento da capacidade da organização em solucionar problemas complexos. Espera-se que o método possa ser replicado em outras empresas com sucesso. ARK CAICYT: http://id.caicyt.gov.ar/ark:/s18539777/gr9kz41r3 Escuela de Perfeccionamiento en Investigación Operativa 2024-05-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.unc.edu.ar/index.php/epio/article/view/45226 Revista de la Escuela de Perfeccionamiento en Investigación Operativa; Vol. 32 Núm. 55 (2024): MAYO 1853-9777 0329-7322 spa https://revistas.unc.edu.ar/index.php/epio/article/view/45226/45228 https://creativecommons.org/licenses/by-nc-sa/4.0 |
| institution |
Universidad Nacional de Córdoba |
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I-10 |
| repository_str |
R-359 |
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Revista de la Escuela de Perfeccionamiento en Investigación Operativa |
| language |
Español |
| format |
Artículo revista |
| topic |
Organisational behaviour Business management Systemic intervention Systemic thinking Complex problems comportamento organizacional intervenção sistêmica pensamento sistêmico problemas complexos gestão de negócios |
| spellingShingle |
Organisational behaviour Business management Systemic intervention Systemic thinking Complex problems comportamento organizacional intervenção sistêmica pensamento sistêmico problemas complexos gestão de negócios Parrilla, Fabrício R. Belderrain, Mischel Carmen N. Malato, Ricardo P. Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| topic_facet |
Organisational behaviour Business management Systemic intervention Systemic thinking Complex problems comportamento organizacional intervenção sistêmica pensamento sistêmico problemas complexos gestão de negócios |
| author |
Parrilla, Fabrício R. Belderrain, Mischel Carmen N. Malato, Ricardo P. |
| author_facet |
Parrilla, Fabrício R. Belderrain, Mischel Carmen N. Malato, Ricardo P. |
| author_sort |
Parrilla, Fabrício R. |
| title |
Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| title_short |
Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| title_full |
Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| title_fullStr |
Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| title_full_unstemmed |
Intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| title_sort |
intervenção sistêmica estruturada numa empresa do setor aeronáutico |
| description |
The main objective of this research work is to present and detail the application of a systemic intervention method in a medium-sized company in the aeronautical sector to outline actions to address complex problems. It is a hybrid approach obtained from the synergy of foundations and methods of systemic and business management epistemologies, which aims to explore three aspects: team training for systemic intervention, structured dialogue between stakeholders and active leadership. The proposed method is structured in stages and steps, supported by pillars and critical heuristics to deepen the analysis of the problem situation. As a result, from the perspective of the problem, the proposal of viable actions was obtained and, from the strategic point of view, growth, and perceived learning regarding critical and systemic sensitivity on the part of those involved. The structured and systematic realisation of dialogues for exploration and mutual understanding of the problem situation proved to be efficient in promoting a more cordial and tolerant work environment, as well as it was observed that a process of awareness and metacognitive growth of people in critical-systemic thinking was initiated, leading to an increase in the organisation's capacity to solve complex problems. It is hoped that the method can be successfully replicated in other companies. |
| publisher |
Escuela de Perfeccionamiento en Investigación Operativa |
| publishDate |
2024 |
| url |
https://revistas.unc.edu.ar/index.php/epio/article/view/45226 |
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AT parrillafabricior intervencaosistemicaestruturadanumaempresadosetoraeronautico AT belderrainmischelcarmenn intervencaosistemicaestruturadanumaempresadosetoraeronautico AT malatoricardop intervencaosistemicaestruturadanumaempresadosetoraeronautico |
| first_indexed |
2024-09-03T22:23:41Z |
| last_indexed |
2025-02-05T22:13:49Z |
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1823257268721811456 |