Operations research approach in the method of analysis and problem solving (MASP)

Currently, with fierce competition in the job market, companies are seeking continuous improvement of their services, seeking to increasingly expand their clientele. In this sense, organizations are increasingly committed to reducing losses and rework. However, problem identification, analysis and s...

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Autores principales: Salvadori, Thais Silvério, Belderrain, Mischel Carmen N.
Formato: Artículo revista
Lenguaje:Español
Publicado: Escuela de Perfeccionamiento en Investigación Operativa 2022
Materias:
multidisciplinary team
Problem Analysis and Solution Method
Problem Focused Method
problem structuring
Método de Análisis y Solución de Problemas
Método Focalizado en Problemas
estructuración de problemas
equipo multidisciplinario
Acceso en línea:https://revistas.unc.edu.ar/index.php/epio/article/view/37819
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Revista de la Escuela de Perfeccionamiento en Investigación Operativa de Universidad Nacional de Córdoba
id I10-R359-article-37819
record_format ojs
spelling I10-R359-article-378192022-05-31T18:52:47Z Operations research approach in the method of analysis and problem solving (MASP) Salvadori, Thais Silvério Belderrain, Mischel Carmen N. multidisciplinary team Problem Analysis and Solution Method Problem Focused Method problem structuring Método de Análisis y Solución de Problemas Método Focalizado en Problemas estructuración de problemas equipo multidisciplinario Currently, with fierce competition in the job market, companies are seeking continuous improvement of their services, seeking to increasingly expand their clientele. In this sense, organizations are increasingly committed to reducing losses and rework. However, problem identification, analysis and solution is a very complex process, in which you need a multidisciplinary team and an efficient process for an effective solution. Thus, the objective of this study is to add to the method of analysis and problem solving (MASP) a structuring step and to use a multicriteria method for prioritizing actions. So, the proposed method uses: (a) MASP method (Problem Analysis and Solution Method) and its respective quality tools with a focus on problem analysis and solution and; (b) the PFM (Problem Focused Method) method with a view to a robust structuring of the problematic situation and, c) the AHP (Analytic Hierarchy Process) method for prioritizing actions. The proposed method was applied in a manufacturing unit during the validation of the implementation of a new process. At the beginning of production there was a high level of rejection of batches and losses in the production process, with the resolution of the problem a rate of less than 1.00% of rejection of batches in the production process was achieved. Actualmente, con una feroz competencia en el mercado laboral, las empresas buscan la mejora contínua de sus servicios, buscando ampliar cada vez más su clientela. En este sentido, las organizaciones apuestan cada vez más por reducir pérdidas y retrabajos. Sin embargo, la identificación, análisis y solución de problemas es un proceso muy complejo, en el que se necesita un equipo multidisciplinar y un proceso eficiente para una solución eficaz. Así, el objetivo de este estudio es añadir al método de análisis y resolución de problemas (MASP) una etapa de estructuración do problema y utilizar un método multicriterio para la priorización de acciones. El método propuesto utiliza: (a) el método MASP (Método de Análisis y Solución de Problemas) y sus respectivas herramientas de calidad con enfoque en el análisis y solución de problemas y; (b) el método PFM (Problem Focused Method) con miras a una estructuración robusta de la situación problemática y, c) el método AHP (Analytic Hierarchy Process) para priorizar acciones. El método propuesto se aplicó en una unidad de manufactura durante la validación de la implementación de un nuevo proceso. Al inicio de la producción se presentó un alto nivel de rechazo de lotes y pérdidas en el proceso productivo, con la resolución del problema se logró una tasa de rechazo de lotes menor al 1.00% en el proceso productivo. ARK CAICYT: http://id.caicyt.gov.ar/ark:/s18539777/p5zjm9klv Escuela de Perfeccionamiento en Investigación Operativa 2022-05-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html https://revistas.unc.edu.ar/index.php/epio/article/view/37819 Revista de la Escuela de Perfeccionamiento en Investigación Operativa; Vol. 30 Núm. 51 (2022): MAYO 1853-9777 0329-7322 spa https://revistas.unc.edu.ar/index.php/epio/article/view/37819/37768 https://revistas.unc.edu.ar/index.php/epio/article/view/37819/37777 https://creativecommons.org/licenses/by-nc-sa/4.0
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-359
container_title_str Revista de la Escuela de Perfeccionamiento en Investigación Operativa
language Español
format Artículo revista
topic multidisciplinary team
Problem Analysis and Solution Method
Problem Focused Method
problem structuring
Método de Análisis y Solución de Problemas
Método Focalizado en Problemas
estructuración de problemas
equipo multidisciplinario
spellingShingle multidisciplinary team
Problem Analysis and Solution Method
Problem Focused Method
problem structuring
Método de Análisis y Solución de Problemas
Método Focalizado en Problemas
estructuración de problemas
equipo multidisciplinario
Salvadori, Thais Silvério
Belderrain, Mischel Carmen N.
Operations research approach in the method of analysis and problem solving (MASP)
topic_facet multidisciplinary team
Problem Analysis and Solution Method
Problem Focused Method
problem structuring
Método de Análisis y Solución de Problemas
Método Focalizado en Problemas
estructuración de problemas
equipo multidisciplinario
author Salvadori, Thais Silvério
Belderrain, Mischel Carmen N.
author_facet Salvadori, Thais Silvério
Belderrain, Mischel Carmen N.
author_sort Salvadori, Thais Silvério
title Operations research approach in the method of analysis and problem solving (MASP)
title_short Operations research approach in the method of analysis and problem solving (MASP)
title_full Operations research approach in the method of analysis and problem solving (MASP)
title_fullStr Operations research approach in the method of analysis and problem solving (MASP)
title_full_unstemmed Operations research approach in the method of analysis and problem solving (MASP)
title_sort operations research approach in the method of analysis and problem solving (masp)
description Currently, with fierce competition in the job market, companies are seeking continuous improvement of their services, seeking to increasingly expand their clientele. In this sense, organizations are increasingly committed to reducing losses and rework. However, problem identification, analysis and solution is a very complex process, in which you need a multidisciplinary team and an efficient process for an effective solution. Thus, the objective of this study is to add to the method of analysis and problem solving (MASP) a structuring step and to use a multicriteria method for prioritizing actions. So, the proposed method uses: (a) MASP method (Problem Analysis and Solution Method) and its respective quality tools with a focus on problem analysis and solution and; (b) the PFM (Problem Focused Method) method with a view to a robust structuring of the problematic situation and, c) the AHP (Analytic Hierarchy Process) method for prioritizing actions. The proposed method was applied in a manufacturing unit during the validation of the implementation of a new process. At the beginning of production there was a high level of rejection of batches and losses in the production process, with the resolution of the problem a rate of less than 1.00% of rejection of batches in the production process was achieved.
publisher Escuela de Perfeccionamiento en Investigación Operativa
publishDate 2022
url https://revistas.unc.edu.ar/index.php/epio/article/view/37819
work_keys_str_mv AT salvadorithaissilverio operationsresearchapproachinthemethodofanalysisandproblemsolvingmasp
AT belderrainmischelcarmenn operationsresearchapproachinthemethodofanalysisandproblemsolvingmasp
first_indexed 2024-09-03T22:23:36Z
last_indexed 2024-09-03T22:23:36Z
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