Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic

Teleconsultation is one of the assets of telemedicine that allows medical professionals to provide diagnostic or therapeutic advice to patients through electronic means. The objective of this study was to estimate the frequency of teleconsultation implementation in hospitals in the city of Cordoba f...

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Autores principales: Boaglio, María Virginia, Llarena Billia, Gianmarco, Strusberg, Ingrid
Formato: Artículo revista
Lenguaje:Español
Publicado: Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología 2024
Materias:
pandemic
COVID-19
Telemedicine
SARS-CoV-2
remote consultation
teleconsulta
pandemia
telemedicina
Acceso en línea:https://revistas.unc.edu.ar/index.php/med/article/view/42231
Aporte de:
Revista de la Facultad de Ciencias Médicas de Córdoba de Universidad Nacional de Córdoba
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institution Universidad Nacional de Córdoba
institution_str I-10
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container_title_str Revista de la Facultad de Ciencias Médicas de Córdoba
language Español
format Artículo revista
topic pandemic
COVID-19
Telemedicine
SARS-CoV-2
remote consultation
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
spellingShingle pandemic
COVID-19
Telemedicine
SARS-CoV-2
remote consultation
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
Boaglio, María Virginia
Llarena Billia, Gianmarco
Strusberg, Ingrid
Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
topic_facet pandemic
COVID-19
Telemedicine
SARS-CoV-2
remote consultation
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
teleconsulta
pandemia
COVID-19
telemedicina
SARS-CoV-2
author Boaglio, María Virginia
Llarena Billia, Gianmarco
Strusberg, Ingrid
author_facet Boaglio, María Virginia
Llarena Billia, Gianmarco
Strusberg, Ingrid
author_sort Boaglio, María Virginia
title Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
title_short Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
title_full Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
title_fullStr Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
title_full_unstemmed Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic
title_sort implementation of teleconsultation in hospitals in the city of cordoba during the sars-cov-2 pandemic
description Teleconsultation is one of the assets of telemedicine that allows medical professionals to provide diagnostic or therapeutic advice to patients through electronic means. The objective of this study was to estimate the frequency of teleconsultation implementation in hospitals in the city of Cordoba from 2020 to 2022. A descriptive, observational and cross-sectional study was carried out, providing an online survey (Google Forms) to hospital representatives in Córdoba. Descriptive statistics were used. The study was conducted in 30 out of the 50 hospitals in the city, including 17 private (57%) and 13 public institutions (43%). Teleconsultation was provided by a higher percentage of private healthcare facilities (82%) compared to public ones (77%). The results showed that the SARS-CoV-2 pandemic was the main driver behind the implementation of teleconsultation, with 92% of all hospitals having implemented it due to the pandemic while the remaining 8% had already offered this service prior to the pandemic. The most requested services were Internal Medicine and Infectology, and phone calls were the most commonly used tool. Among the hospitals that did not offer teleconsultation, 67% did not plan to do so in the future, while the remaining 33% were making arrangements for its implementation in 2023. Although the pandemic catalyzed the implementation of teleconsultations in most hospitals, there are still some institutions that do not plan to incorporate this modality. This study provides valuable data for improving future medical care strategies in the city of Cordoba.
publisher Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología
publishDate 2024
url https://revistas.unc.edu.ar/index.php/med/article/view/42231
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spelling I10-R327-article-422312024-08-29T17:00:48Z Implementation of teleconsultation in hospitals in the city of Cordoba during the SARS-CoV-2 pandemic Implementación de la teleconsulta en hospitales de Córdoba Capital durante la pandemia de SARS-CoV-2 Implementação de teleconsulta em hospitais de Córdoba Capital durante a pandemia de SARS-CoV-2 Boaglio, María Virginia Llarena Billia, Gianmarco Strusberg, Ingrid pandemic COVID-19 Telemedicine SARS-CoV-2 remote consultation teleconsulta pandemia COVID-19 telemedicina SARS-CoV-2 teleconsulta pandemia COVID-19 telemedicina SARS-CoV-2 Teleconsultation is one of the assets of telemedicine that allows medical professionals to provide diagnostic or therapeutic advice to patients through electronic means. The objective of this study was to estimate the frequency of teleconsultation implementation in hospitals in the city of Cordoba from 2020 to 2022. A descriptive, observational and cross-sectional study was carried out, providing an online survey (Google Forms) to hospital representatives in Córdoba. Descriptive statistics were used. The study was conducted in 30 out of the 50 hospitals in the city, including 17 private (57%) and 13 public institutions (43%). Teleconsultation was provided by a higher percentage of private healthcare facilities (82%) compared to public ones (77%). The results showed that the SARS-CoV-2 pandemic was the main driver behind the implementation of teleconsultation, with 92% of all hospitals having implemented it due to the pandemic while the remaining 8% had already offered this service prior to the pandemic. The most requested services were Internal Medicine and Infectology, and phone calls were the most commonly used tool. Among the hospitals that did not offer teleconsultation, 67% did not plan to do so in the future, while the remaining 33% were making arrangements for its implementation in 2023. Although the pandemic catalyzed the implementation of teleconsultations in most hospitals, there are still some institutions that do not plan to incorporate this modality. This study provides valuable data for improving future medical care strategies in the city of Cordoba. La teleconsulta es una de las prestaciones de la telemedicina, definida como el conjunto de interacciones médico-paciente cuyo fin es el de proporcionar asesoramiento diagnóstico o terapéutico a través de medios electrónicos. El objetivo principal del presente trabajo es estimar la frecuencia de la implementación de la teleconsulta en hospitales de la ciudad de Córdoba durante el periodo 2020-2022. Se realizó un estudio descriptivo, observacional y transversal, brindando una encuesta online (Google Forms) a directivos de los hospitales de Córdoba Capital. Se utilizaron estadísticos descriptivos. Se pudo entrevistar a 30 representantes de los 50 nosocomios que tenía la ciudad, de los cuales 17 eran privados (57%) y 13 públicos (43%). El 82% de los privados ofrecía teleconsulta versus 77% de los públicos. El 92% del total la implementó por la pandemia de SARS-CoV-2 y el otro 8% la ofrecía previamente. Los servicios más demandados fueron Clínica Médica e Infectología. La llamada telefónica fue la herramienta más utilizada. Sobre los nosocomios que no ofrecieron teleconsulta, 67% no planea hacerlo a futuro, y el resto está realizando gestiones para su aplicación en el 2023. La pandemia de SARS-CoV-2 catalizó la implementación de teleconsultas en la mayoría de los hospitales relevados. A pesar de aumentar la accesibilidad a la consulta, aún hay algunos hospitales que no planean incorporar esta modalidad. Contar con estos datos puede constituir una base para mejorar estrategias futuras de atención médica en la ciudad de Córdoba. A teleconsulta é um dos benefícios da telemedicina, definida como o conjunto de interações médico-paciente cujo objetivo é fornecer aconselhamento diagnóstico ou terapêutico por meio eletrônico. O principal objetivo deste trabalho é estimar a frequência da implementação da teleconsulta em hospitais da cidade de Córdoba durante o período 2020-2022. Foi realizado um estudo descritivo, observacional e transversal, fornecendo uma pesquisa online (Google Forms) para gerentes de hospitais em Córdoba Capital. Estatísticas descritivas foram usadas. Foi possível entrevistar 30 representantes dos 50 hospitais que a cidade possuía, sendo 17 privados (57%) e 13 públicos (43%). 82% dos privados ofereciam teleconsulta contra 77% dos públicos. Do total, 92% o implementaram devido à pandemia de SARS-CoV-2 e os outros 8% o ofereceram anteriormente. Os serviços mais procurados foram Clínica Médica e Infectologia. O telefonema foi a ferramenta mais utilizada. Quanto aos hospitais que não ofereceram teleconsulta, 67% não planejam fazê-lo no futuro, e os demais estão se preparando para aplicá-la em 2023. A pandemia de SARS-CoV-2 catalisou a implementação de teleconsultas na maioria dos pesquisados hospitais. Apesar de aumentar a acessibilidade à consulta, ainda existem alguns hospitais que não pretendem incorporar esta modalidade. Ter esses dados pode constituir uma base para melhorar as futuras estratégias de atendimento médico na cidade de Córdoba. Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología 2024-03-27 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion text/html application/pdf text/xml https://revistas.unc.edu.ar/index.php/med/article/view/42231 10.31053/1853.0605.v81.n1.42231 Revista de la Facultad de Ciencias Médicas de Córdoba.; Vol. 81 No. 1 (2024); 128-142 Revista de la Facultad de Ciencias Médicas de Córdoba; Vol. 81 Núm. 1 (2024); 128-142 Revista da Faculdade de Ciências Médicas de Córdoba; v. 81 n. 1 (2024); 128-142 1853-0605 0014-6722 10.31053/1853.0605.v81.n1 spa https://revistas.unc.edu.ar/index.php/med/article/view/42231/44765 https://revistas.unc.edu.ar/index.php/med/article/view/42231/44768 https://revistas.unc.edu.ar/index.php/med/article/view/42231/46482 Derechos de autor 2024 Universidad Nacional de Córdoba http://creativecommons.org/licenses/by-nc/4.0

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