The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element

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This article aims to identify the information needs of users attending the nº 33 “General Manuel Belgrano’’ Popular Public Library, located in the neighborhood "La Liguria", at the city of Resistencia, Province of Chaco, Argentina. Its location, products and services encourage, mainly, use...

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Detalles Bibliográficos
Autores principales: Petcoff Riquelme, Milagros Carolina, Frasson Martendal, Fernanda
Formato: Artículo revista
Lenguaje:Español
Publicado: Facultad de Filosofía y Humanidades. Escuela de Bibliotecología 2022
Materias:
Public library
Popular library
User
Userstudy
Biblioteca pública
Biblioteca popular
Usuario
Estudio de usuario.
Acceso en línea:https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/39268
Aporte de:
Revista Prefacio de Universidad Nacional de Córdoba
id I10-R317-article-39268
record_format ojs
spelling I10-R317-article-392682022-11-12T01:26:52Z The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element La Biblioteca Pública Popular nº 33 “General Manuel Belgrano” de la ciudad de Resistencia (Chaco) y sus usuarios:: sus características internas y externas como clave Petcoff Riquelme, Milagros Carolina Frasson Martendal, Fernanda Public library Popular library User Userstudy Biblioteca pública Biblioteca popular Usuario Estudio de usuario. This article aims to identify the information needs of users attending the nº 33 “General Manuel Belgrano’’ Popular Public Library, located in the neighborhood "La Liguria", at the city of Resistencia, Province of Chaco, Argentina. Its location, products and services encourage, mainly, users who live in neighboring areas. Methodologically, we started from a qualitative research logic, in order to be able to characterize certain factors that condition the behavior of the users of this information unit, from the identification of its internal and external factors, triangulating three information gathering instruments: the survey, the interview and aspects of the NEIN Model fromVillaseñor Rodríguez & Calva González (2016). After the application of these strategies, it was concluded that public and popular libraries contribute to the access to information of their public and that the library studied, in particular, inspires citizenship, from the provision of community services, but also encourages the use of its library services, adhering increasingly loyal users and adding value to the history of the neighborhood where it is located. Este artículo se propone a identificar las necesidades de información de usuarios que concurren a la Biblioteca Pública Popular nº 33 “General Manuel Belgrano”, ubicada en el barrio “La Liguria”, en la ciudad de Resistencia, Provincia del Chaco, Argentina. Su ubicación, productos y servicios incentivan, principalmente a usuarios que viven en zonas aledañas a ella. Metodológicamente, se ha partido de una lógica cualitativa de investigación, a fin de poder caracterizar determinados factores que condicionan al comportamiento de los usuarios de esta unidad de información, a partir de la identificación de sus factores internos y externos, triangulando tres instrumentos de recolección de informaciones: la encuesta, la entrevista y aspectos del Modelo NEIN de Villaseñor Rodríguez & Calva González (2016). Tras la aplicación de estas estrategias, se ha concluido que las bibliotecas públicas y populares contribuyen para el acceso a la información de su público y que la biblioteca estudiada, en especial, fomenta también a la ciudadanía, a partir de la prestación de servicios comunitarios, pero también incentiva el uso de sus servicios bibliotecarios, adhiriendo usuarios cada vez más fieles y poniendo en valor la historia del barrio en que está ubicada. Facultad de Filosofía y Humanidades. Escuela de Bibliotecología 2022-11-12 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/39268 10.58312/2591.3905.v6.n9.39268 Revista Prefacio; Vol. 6 Núm. 9 (2022); 47-66 2591-3905 10.58312/2591.3905.v6.n9 spa https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/39268/39176 Derechos de autor 2022 Revista Prefacio
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-317
container_title_str Revista Prefacio
language Español
format Artículo revista
topic Public library
Popular library
User
Userstudy
Biblioteca pública
Biblioteca popular
Usuario
Estudio de usuario.
spellingShingle Public library
Popular library
User
Userstudy
Biblioteca pública
Biblioteca popular
Usuario
Estudio de usuario.
Petcoff Riquelme, Milagros Carolina
Frasson Martendal, Fernanda
The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
topic_facet Public library
Popular library
User
Userstudy
Biblioteca pública
Biblioteca popular
Usuario
Estudio de usuario.
author Petcoff Riquelme, Milagros Carolina
Frasson Martendal, Fernanda
author_facet Petcoff Riquelme, Milagros Carolina
Frasson Martendal, Fernanda
author_sort Petcoff Riquelme, Milagros Carolina
title The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
title_short The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
title_full The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
title_fullStr The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
title_full_unstemmed The 33 “General Manuel Belgrano’’ Popular Public Library from the city of Resistencia (Chaco) and its users: : its internal and external characteristics as a key element
title_sort 33 “general manuel belgrano’’ popular public library from the city of resistencia (chaco) and its users: : its internal and external characteristics as a key element
description This article aims to identify the information needs of users attending the nº 33 “General Manuel Belgrano’’ Popular Public Library, located in the neighborhood "La Liguria", at the city of Resistencia, Province of Chaco, Argentina. Its location, products and services encourage, mainly, users who live in neighboring areas. Methodologically, we started from a qualitative research logic, in order to be able to characterize certain factors that condition the behavior of the users of this information unit, from the identification of its internal and external factors, triangulating three information gathering instruments: the survey, the interview and aspects of the NEIN Model fromVillaseñor Rodríguez & Calva González (2016). After the application of these strategies, it was concluded that public and popular libraries contribute to the access to information of their public and that the library studied, in particular, inspires citizenship, from the provision of community services, but also encourages the use of its library services, adhering increasingly loyal users and adding value to the history of the neighborhood where it is located.
publisher Facultad de Filosofía y Humanidades. Escuela de Bibliotecología
publishDate 2022
url https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/39268
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first_indexed 2024-09-03T20:41:52Z
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