The social and political dichotomy of library service: ¿Users or clients?.

Two ideas are compared and contrasted in the practice and theory of Library science: 1] libraries at the service of the public, and 2] libraries at the service of the clients. This duality is explained based on two key concepts found in the discipline’s literature: users and clients. It is a social...

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Detalles Bibliográficos
Autor principal: Meneses Tello, Felipe
Formato: Artículo revista
Lenguaje:Español
Publicado: Facultad de Filosofía y Humanidades. Escuela de Bibliotecología 2017
Materias:
Bibliotecas públicas
Mercadotecnia bibliotecaria
Usuarios
Clientes
Public libraries
Librarian marketing
Users
Clients
Acceso en línea:https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/19356
Aporte de:
Revista Prefacio de Universidad Nacional de Córdoba
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spelling I10-R317-article-193562022-05-10T17:50:16Z The social and political dichotomy of library service: ¿Users or clients?. La dicotomía social y política del servicio de biblioteca: ¿Usuarios o clientes?. Meneses Tello, Felipe Bibliotecas públicas Mercadotecnia bibliotecaria Usuarios Clientes Public libraries Librarian marketing Users Clients Two ideas are compared and contrasted in the practice and theory of Library science: 1] libraries at the service of the public, and 2] libraries at the service of the clients. This duality is explained based on two key concepts found in the discipline’s literature: users and clients. It is a social and political dichotomy that places at risk both the concept of library public service and public library service. In this perspective, the loan of public property serving the public is contrasted with thebuying-selling of products and services to clients as an element of marketing. Se comparan dos ideas que se contraponen en la práctica y teoría de la bibliotecología: 1) las bibliotecas al servicio del público y 2) las bibliotecas al servicio del cliente. Esta dualidad se explica con base en dos conceptos esenciales que se hallan en la literatura referente a esa disciplina: usuarios y clientes. Es una dicotomía social y política que coloca en riesgo tanto la noción de servicio público de biblioteca como de servicio de biblioteca pública. En esta perspectiva, se contrasta el préstamo de bienes de dominio público para servir a la comunidad con la compraventa de productos y servicios para la clientela como un elemento del mercado. Facultad de Filosofía y Humanidades. Escuela de Bibliotecología 2017-09-30 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/19356 10.58312/2591.3905.v1.n1.19356 Revista Prefacio; Vol. 1 Núm. 1 (2017); 5-15 2591-3905 10.58312/2591.3905.v1.n1 spa https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/19356/19256 Derechos de autor 2017 Revista Prefacio
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-317
container_title_str Revista Prefacio
language Español
format Artículo revista
topic Bibliotecas públicas
Mercadotecnia bibliotecaria
Usuarios
Clientes
Public libraries
Librarian marketing
Users
Clients
spellingShingle Bibliotecas públicas
Mercadotecnia bibliotecaria
Usuarios
Clientes
Public libraries
Librarian marketing
Users
Clients
Meneses Tello, Felipe
The social and political dichotomy of library service: ¿Users or clients?.
topic_facet Bibliotecas públicas
Mercadotecnia bibliotecaria
Usuarios
Clientes
Public libraries
Librarian marketing
Users
Clients
author Meneses Tello, Felipe
author_facet Meneses Tello, Felipe
author_sort Meneses Tello, Felipe
title The social and political dichotomy of library service: ¿Users or clients?.
title_short The social and political dichotomy of library service: ¿Users or clients?.
title_full The social and political dichotomy of library service: ¿Users or clients?.
title_fullStr The social and political dichotomy of library service: ¿Users or clients?.
title_full_unstemmed The social and political dichotomy of library service: ¿Users or clients?.
title_sort social and political dichotomy of library service: ¿users or clients?.
description Two ideas are compared and contrasted in the practice and theory of Library science: 1] libraries at the service of the public, and 2] libraries at the service of the clients. This duality is explained based on two key concepts found in the discipline’s literature: users and clients. It is a social and political dichotomy that places at risk both the concept of library public service and public library service. In this perspective, the loan of public property serving the public is contrasted with thebuying-selling of products and services to clients as an element of marketing.
publisher Facultad de Filosofía y Humanidades. Escuela de Bibliotecología
publishDate 2017
url https://revistas.unc.edu.ar/index.php/PREFACIO/article/view/19356
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first_indexed 2024-09-03T20:41:39Z
last_indexed 2024-09-03T20:41:39Z
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