The management of struggle : elements of dispute resolution through negotiation, mediation, and arbitration /

Detalles Bibliográficos
Autor principal: Keltner, John W.
Formato: Libro
Lenguaje:Inglés
Publicado: Cresskill, NJ : Hampton Press, c1994.
Colección:Speech Communication Association/Hampton Press applied communication program.
Materias:
Acceso en línea:Tabla de contenidos
Aporte de:Registro referencial: Solicitar el recurso aquí
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020 |a 1881303438 
020 |a 9781881303435 
035 |a (OCoLC)26933343 
035 |a (OCoLC)ocm26933343  
040 |a DLC  |c DLC  |d BAKER  |d BTCTA  |d YDXCP  |d UKV3G  |d OCLCQ  |d BDX  |d GBVCP  |d OCLCF  |d OCLCO  |d OCLCQ  |d UKMGB  |d VGM  |d U@S 
049 |a U@SA 
050 0 0 |a HD42  |b .K45 1994 
082 0 0 |a 658.4  |2 20 
100 1 |a Keltner, John W. 
245 1 4 |a The management of struggle :  |b elements of dispute resolution through negotiation, mediation, and arbitration /  |c John W. (Sam) Keltner. 
260 |a Cresskill, NJ :  |b Hampton Press,  |c c1994. 
300 |a x, 268 p. ;  |c 28 cm. 
490 1 |a The Speech Communication Association/Hampton Press applied communication program 
504 |a Incluye referencias bibliográficas (p. 253-257) e índice. 
505 0 |a 1. The Struggle Spectrum -- 2. Management of the Struggle Process -- 3. Power and Struggle: Some Concepts of Power and Empowerment in Dealing with Disputes -- 4. Managing Struggle through Negotiation and Bargaining: A Look at Struggle Management through Problem Solving, Negotiation and Bargaining -- 5. Mediation -- 6. Arbitrating Disputes: Arbitrators and Advocates -- 7. De-Escalation and the Struggle Spectrum. 
650 0 |a Conflict management. 
650 0 |a Mediation. 
650 0 |a Arbitration and award. 
650 7 |a Conflictos, Administración y control de.  |2 UDESA 
650 7 |a Mediación.  |2 UDESA 
650 7 |a Arbitraje y laudo.  |2 UDESA 
830 0 |a Speech Communication Association/Hampton Press applied communication program. 
856 4 1 |3 Tabla de contenidos  |u http://www.gbv.de/dms/hbz/toc/ht006670094.pdf