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|a 650057832
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|a 9780871545442 (alk. paper)
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|a HV41
|b .L53 2010
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| 082 |
0 |
0 |
|a 361.301
|2 22
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| 100 |
1 |
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|a Lipsky, Michael.
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| 245 |
1 |
0 |
|a Street-level bureaucracy :
|b dilemmas of the individual in public services /
|c Michael Lipsky.
|
| 250 |
|
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|a 30th anniversary expanded ed.
|
| 260 |
|
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|a New York :
|b Russell Sage Foundation,
|c c2010.
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| 300 |
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|a xxiii, 275 p. ;
|c 23 cm.
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| 504 |
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|a Incluye referencias bibliográficas (p. 239-266) e índice.
|
| 505 |
0 |
|
|a The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
|
| 650 |
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0 |
|a Social workers.
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| 650 |
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0 |
|a Social policy.
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| 650 |
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7 |
|a Trabajadores sociales.
|2 UDESA
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| 650 |
|
7 |
|a Política social.
|2 UDESA
|