Cita APA (7a ed.)

Haksever, C., & Render, B. (2013). Service management: An integrated approach to supply chain management and operations. Financial Times : Pearson Education.

Cita Chicago Style (17a ed.)

Haksever, Cengiz, y Barry Render. Service Management: An Integrated Approach to Supply Chain Management and Operations. Upper Saddle River, NJ: Financial Times : Pearson Education, 2013.

Cita MLA (8a ed.)

Haksever, Cengiz, y Barry Render. Service Management: An Integrated Approach to Supply Chain Management and Operations. Financial Times : Pearson Education, 2013.