Helping : how to offer, give, and receive help /
"Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How c...
Guardado en:
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Lenguaje: | Inglés |
| Publicado: |
San Francisco :
Berrett-Koehler,
c2011.
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| Edición: | 1st ed. |
| Colección: | BK business book
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| Materias: | |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
| LEADER | 02739cam a2200349Ia 4500 | ||
|---|---|---|---|
| 001 | 990000576500204151 | ||
| 005 | 20180327174930.0 | ||
| 008 | 110126s2011 cau b 001 0 eng d | ||
| 010 | |a 2008038458 | ||
| 016 | 7 | |a 015674851 |2 Uk | |
| 020 | |a 1605098566 (pbk. : alk. paper) | ||
| 020 | |a 9781605098562 (pbk. : alk. paper) | ||
| 035 | |a (OCoLC)000057650 | ||
| 035 | |a (udesa)000057650USA01 | ||
| 035 | |a (OCoLC)698444376 | ||
| 035 | |a (OCoLC)990000576500204151 | ||
| 040 | |a YDXCP |c YDXCP |d JBL |d NHA |d UKMGB |d U@S | ||
| 049 | |a U@SA | ||
| 050 | 1 | 4 | |a BF637.H4 |b S34 2011 |
| 082 | 0 | 4 | |a 158/.3 |2 22 |
| 100 | 1 | |a Schein, Edgar H. | |
| 245 | 1 | 0 | |a Helping : |b how to offer, give, and receive help / |c Edgar H. Schein. |
| 250 | |a 1st ed. | ||
| 260 | |a San Francisco : |b Berrett-Koehler, |c c2011. | ||
| 300 | |a xv, 167 p. ; |c 22 cm. | ||
| 490 | 1 | |a A BK business book | |
| 504 | |a Includes bibliographical references (p. 159-160) and index. | ||
| 505 | 0 | |a What is help? -- Economics and theater : the essence of relationships -- The inequalities and ambiguities of the helping relationship -- Helping as theater : three kinds of helping roles -- Humble inquiry : the key to building and maintaining the helping relationship -- Applying the inquiry process -- Teamwork as perpetual reciprocal helping -- Helping leaders and organizational clients -- Principles and tips. | |
| 520 | 1 | |a "Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?" "In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would be helpers must do to ensure that their assistance is both welcomed and genuinely useful." "The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the recipient on an equal footing ..."--Cover. | |
| 650 | 0 | |a Helping behavior. | |
| 650 | 7 | |a Espíritu de servicio. |2 UDESA | |
| 830 | 0 | |a BK business book | |