Balanced scorecard step-by-step for government and nonprofit agencies /
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Lenguaje: | Inglés |
| Publicado: |
Hoboken, N.J. :
John Wiley & Sons,
c2008.
|
| Edición: | 2nd ed. |
| Materias: | |
| Acceso en línea: | Contributor biographical information Publisher description Table of contents only |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
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| 020 | |a 0470180021 (cloth : alk. paper) | ||
| 035 | |a (OCoLC)000051812 | ||
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| 050 | 0 | 0 | |a JF1525.T67 |b N58 2008 |
| 082 | 0 | 0 | |a 352.3/57 |2 22 |
| 100 | 1 | |a Niven, Paul R. | |
| 245 | 1 | 0 | |a Balanced scorecard step-by-step for government and nonprofit agencies / |c Paul R. Niven. |
| 250 | |a 2nd ed. | ||
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c c2008. | ||
| 300 | |a xvii, 365 p. : |b ill. ; |c 23 cm. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- | |
| 505 | 0 | |a Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. | |
| 650 | 0 | |a Total quality management in government. | |
| 650 | 0 | |a Administrative agencies |x Management |x Evaluation. | |
| 650 | 0 | |a Nonprofit organizations |x Management |x Evaluation. | |
| 650 | 0 | |a Benchmarking (Management) | |
| 650 | 0 | |a Performance standards. | |
| 650 | 0 | |a Organizational effectiveness |x Measurement. | |
| 650 | 0 | |a Balanced scorecard (Management) | |
| 856 | 4 | 2 | |3 Contributor biographical information |u http://www.loc.gov/catdir/enhancements/fy0814/2007051409-b.html |
| 856 | 4 | 2 | |3 Publisher description |u http://www.loc.gov/catdir/enhancements/fy0814/2007051409-d.html |
| 856 | 4 | 1 | |3 Table of contents only |u http://www.loc.gov/catdir/enhancements/fy0814/2007051409-t.html |