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|a 014028852X (pbk.) :
|c $12.95
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|a (OCoLC)000043073
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|a (udesa)000043073USA01
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|a (OCoLC)990000430730204151
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|a JRS
|c JRS
|d VET
|d U@S
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049 |
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|a U@SA
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050 |
0 |
4 |
|a BF637.C45
|b S78 2000
|
082 |
0 |
4 |
|a 158.2
|2 21
|
100 |
1 |
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|a Stone, Douglas,
|d 1958-
|
245 |
1 |
0 |
|a Difficult conversations :
|b how to discuss what matters most /
|c Douglas Stone, Bruce Patton, Sheila Heen.
|
260 |
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|a New York, N.Y. :
|b Penguin,
|c 2000, c1999.
|
300 |
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|a xxi, 250 p. :
|b ill. ;
|c 20 cm.
|
650 |
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0 |
|a Interpersonal communication.
|
650 |
|
0 |
|a Interpersonal communication
|v Case studies.
|
700 |
1 |
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|a Patton, Bruce.
|
700 |
1 |
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|a Heen, Sheila.
|