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|a HD9980.5
|b .M345 1992
|
| 245 |
0 |
0 |
|a Managing services :
|b marketing, operations, and human resources /
|c [compiled by] Christopher H. Lovelock.
|
| 250 |
|
|
|a 2nd ed.
|
| 260 |
|
|
|a Englewood Cliffs, N.J. :
|b Prentice-Hall,
|c c1992.
|
| 300 |
|
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|a xvi, 472 p. :
|b ill. ;
|c 25 cm.
|
| 504 |
|
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|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Service industries
|x Management.
|
| 700 |
1 |
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|a Lovelock, Christopher H.
|