Understanding computer telephony : how to voice enable databases- From PCs to LANs to mainframes.
I- Opportunities and applications. II- Connecting to the telephone network. III- Caller input. IV- Computer telephony system output. V- Accesing data. VI- Computer telephone integration (CTI). VII- Conclusion.
Guardado en:
| Autor principal: | |
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| Formato: | Libro |
| Lenguaje: | Inglés |
| Publicado: |
[New York] :
Flatiron,
1997.
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| Edición: | 2nd. ed. |
| Materias: | |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
| Sumario: | I- Opportunities and applications. II- Connecting to the telephone network. III- Caller input. IV- Computer telephony system output. V- Accesing data. VI- Computer telephone integration (CTI). VII- Conclusion. |
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| Notas: | Second edition now includes TAPI, TSAPI and CT-Connect. |
| Descripción Física: | 503 p. : il. |
| ISBN: | 1578200008 |