Understanding computer telephony : how to voice enable databases- From PCs to LANs to mainframes.

I- Opportunities and applications. II- Connecting to the telephone network. III- Caller input. IV- Computer telephony system output. V- Accesing data. VI- Computer telephone integration (CTI). VII- Conclusion.

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Detalles Bibliográficos
Autor principal: Carden, Carlton
Formato: Libro
Lenguaje:Inglés
Publicado: [New York] : Flatiron, 1997.
Edición:2nd. ed.
Materias:
Aporte de:Registro referencial: Solicitar el recurso aquí
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300 |a 503 p. :   |b il. 
500 |a Second edition now includes TAPI, TSAPI and CT-Connect. 
520 2 |a I- Opportunities and applications. II- Connecting to the telephone network. III- Caller input. IV- Computer telephony system output. V- Accesing data. VI- Computer telephone integration (CTI). VII- Conclusion. 
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