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| LEADER |
00720nam a2200229 4500 |
| 001 |
002422 |
| 003 |
arbauncb |
| 008 |
150325s1989 sp g 000 0 spa d |
| 005 |
20171017111725.0 |
| 040 |
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|a AR-BaUNCB
|c AR-BaUNCB
|
| 245 |
1 |
0 |
|a Calidad de servicio :
|b una ventaja estratégica para instituciones financieras /
|c Leonard L. Berry, Carter W. Brown y David R. Bennett.
|
| 260 |
|
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|a Madrid :
|b Ediciones Díaz de Santos,
|c 1989
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| 440 |
|
0 |
|a Liderazgo en banca
|
| 300 |
|
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|a 203 p.
|c 21 cm
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| 020 |
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|a 8487189253
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| 100 |
1 |
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|a Berry, Leonard L
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| 700 |
1 |
|
|a Brown, Carter W
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| 700 |
1 |
|
|a Bennett, David R
|
| 082 |
0 |
4 |
|a 332.1
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| 650 |
|
7 |
|a Calidad
|2 unescot
|
| 650 |
|
7 |
|a Instituciones financieras
|2 mpirdes
|
| 999 |
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|c 2354
|d 2354
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