Las TIC como instrumento para la innovación en la gestión del servicio de salud pública en el Tolima (Colombia)

Currently, the processes and activities of organizations linked to the management of public health services require a large data handling and speed in processing them. In this sense, the fact that Information and Communication Technologies (ICTs) have become an essential tool to incorporate n...

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Detalles Bibliográficos
Autor principal: .
Formato: Working Paper
Lenguaje:Español
Publicado: Universidad de Belgrano. Red Latinoamericana de Cooperación Universitaria. RLCU. 2013
Materias:
TIC
IT
Acceso en línea:http://repositorio.ub.edu.ar/handle/123456789/1943
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Sumario:Currently, the processes and activities of organizations linked to the management of public health services require a large data handling and speed in processing them. In this sense, the fact that Information and Communication Technologies (ICTs) have become an essential tool to incorporate new and effective solutions (effective + efficient) management and administration of complex information systems. For the provision of health services, the impact of improved management processes, rests mainly on the most vulnerable and poor, that large proportion that lives in rural areas. This paper gathers and discloses for designing and implementing an innovative solution to the problem of the permits application process to specialized health services in the Department of Tolima, Colombia.