Guidelines for reference transactions in the Library of the Instituto Nacional de Tecnología Industrial

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The present article displays guidelines for reference transactions in the Library of INTI. Its creation is described and justified from the decision to include those procedures in a quality system. The aim is to document sound practices that the Reference Service develops and to set up recommendatio...

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Detalles Bibliográficos
Autores principales: Falcato, Pedro, López, Alicia Isabel, Araujo, Juan Facundo
Formato: Artículo publishedVersion
Lenguaje:Español
Publicado: Universidad de Buenos Aires, Facultad de Filosofía y Letras 2004
Materias:
Directrices
Transacciones de referencia
Servicio de referencia
Calidad
INTI
Guidelines
Reference transactions
Reference service
Quality
Acceso en línea:https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/924
https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=924_oai
Aporte de:
Repositorio Digital de la Universidad de Buenos Aires (UBA) de Universidad de Buenos Aires
Descripción
Sumario:The present article displays guidelines for reference transactions in the Library of INTI. Its creation is described and justified from the decision to include those procedures in a quality system. The aim is to document sound practices that the Reference Service develops and to set up recommendations on modalities of work that facilitate the interaction with the users.

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