The Perception of the Library Staff Regarding the Implementation of a Quality Management System

Mostrar todas las versiones(4)

The quality of the services provided by a library, as well as of any kind of service, depends on several factors: The user requirements (as defined in ISO), prior knowledge about the service, computer systems reliability, availability of resources, personnel qualifications, etc. But when providing t...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autor principal: Verde, Marcela
Formato: Artículo publishedVersion
Lenguaje:Español
Publicado: Universidad de Buenos Aires, Facultad de Filosofía y Letras 2014
Materias:
Bibliotecarios
Personal de bibliotecas
Recursos humanos de bibliotecas
Calidad en bibliotecas
Sistemas de gestión de calidad
Percepción
Librarians
Library staff
Human resources
Quality in libraries
Quality management systems
Perception
Acceso en línea:https://revistascientificas.filo.uba.ar/index.php/ICS/article/view/1058
https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=1058_oai
Aporte de:
Repositorio Digital de la Universidad de Buenos Aires (UBA) de Universidad de Buenos Aires

Ejemplares similares

Ejemplares similares