The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina

We discuss how algorithmic management and work organization on platforms create conditions that enable or obstruct the collective organization of workers, and how these workers use these same characteristics to develop collective strategies of resistance. This is a qualitative approach, based on in-...

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Autores principales: Haidar, Julieta, Diana Menéndez, Nicolás, Arias, Cora Cecilia
Formato: Artículo revista
Lenguaje:Español
Publicado: Centro Universitario Regional Zona Atlántica - Universidad Nacional del Comahue - Argentin 2020
Materias:
Algorithmic management
Platform
Trade unions
Power resources.
Gestión algorítmica
Plataformas
Sindicatos
Recursos de poder
Acceso en línea:https://revele.uncoma.edu.ar/index.php/Sociales/article/view/2984
Aporte de:
Repositorio de Revistas Electrónicas REVELE (UNComahue) de Universidad Nacional del Comahue
id I22-R128-article-2984
record_format ojs
spelling I22-R128-article-29842024-04-09T12:05:25Z The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina LA ORGANIZACIÓN VENCE AL ALGORITMO(?) Plataformas de reparto y procesos de organización de los trabajadores de delivery en Argentina Haidar, Julieta Diana Menéndez, Nicolás Arias, Cora Cecilia Algorithmic management Platform Trade unions Power resources. Gestión algorítmica Plataformas Sindicatos Recursos de poder We discuss how algorithmic management and work organization on platforms create conditions that enable or obstruct the collective organization of workers, and how these workers use these same characteristics to develop collective strategies of resistance. This is a qualitative approach, based on in-depth interviews with activists and delivery people from the three main delivery companies in Buenos Aires City. In the conclusions we show that the characteristics of algorithmic management generated feelings of dissatisfaction among the riders who, encouraged by the activists, helped to develop associative power resources, articulated with the bargaining power in the workplace and the discursive power to resist business operating practices. Indagamos cómo la gestión algorítmica y la organización del trabajo en las plataformas crean condiciones que habilitan u obstruyen la organización colectiva de los trabajadores, y cómo estos trabajadores utilizan estas mismas características para desarrollar estrategias colectivas de resistencia. El abordaje es cualitativo, basado en entrevistas en profundidad realizadas a activistas y repartidores de las tres principales empresas de reparto en la Ciudad Autónoma de Buenos Aires. Concluimos que las características de la gestión algorítmica generaron sentimientos de insatisfacción entre los repartidores quienes, alentados por los activistas, ayudaron a desarrollar recursos de poder asociativo, articulados con el poder de negociación en el lugar de trabajo y el poder discursivo para resistir las prácticas de explotación de las empresas. Centro Universitario Regional Zona Atlántica - Universidad Nacional del Comahue - Argentin 2020-12-28 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revele.uncoma.edu.ar/index.php/Sociales/article/view/2984 Revista Pilquen. Sección Ciencias Sociales; Vol. 23 Núm. 4 (2020): Revista Pilquen. Sección Ciencias Sociales; 15-28 1851-3123 1666-0579 spa https://revele.uncoma.edu.ar/index.php/Sociales/article/view/2984/59838 Derechos de autor 1998 Revista Pilquen. Sección Ciencias Sociales
institution Universidad Nacional del Comahue
institution_str I-22
repository_str R-128
container_title_str Repositorio de Revistas Electrónicas REVELE (UNComahue)
language Español
format Artículo revista
topic Algorithmic management
Platform
Trade unions
Power resources.
Gestión algorítmica
Plataformas
Sindicatos
Recursos de poder
spellingShingle Algorithmic management
Platform
Trade unions
Power resources.
Gestión algorítmica
Plataformas
Sindicatos
Recursos de poder
Haidar, Julieta
Diana Menéndez, Nicolás
Arias, Cora Cecilia
The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
topic_facet Algorithmic management
Platform
Trade unions
Power resources.
Gestión algorítmica
Plataformas
Sindicatos
Recursos de poder
author Haidar, Julieta
Diana Menéndez, Nicolás
Arias, Cora Cecilia
author_facet Haidar, Julieta
Diana Menéndez, Nicolás
Arias, Cora Cecilia
author_sort Haidar, Julieta
title The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
title_short The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
title_full The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
title_fullStr The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
title_full_unstemmed The collective organization beats the algorithm (?) Delivery platforms and the organization of delivery workers in Argentina
title_sort collective organization beats the algorithm (?) delivery platforms and the organization of delivery workers in argentina
description We discuss how algorithmic management and work organization on platforms create conditions that enable or obstruct the collective organization of workers, and how these workers use these same characteristics to develop collective strategies of resistance. This is a qualitative approach, based on in-depth interviews with activists and delivery people from the three main delivery companies in Buenos Aires City. In the conclusions we show that the characteristics of algorithmic management generated feelings of dissatisfaction among the riders who, encouraged by the activists, helped to develop associative power resources, articulated with the bargaining power in the workplace and the discursive power to resist business operating practices.
publisher Centro Universitario Regional Zona Atlántica - Universidad Nacional del Comahue - Argentin
publishDate 2020
url https://revele.uncoma.edu.ar/index.php/Sociales/article/view/2984
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first_indexed 2022-07-01T00:29:33Z
last_indexed 2024-08-12T23:06:27Z
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