Cardozo Herrera, P. (2017). Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government.
Cita Chicago Style (17a ed.)Cardozo Herrera, Pablo. Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government. 2017.
Cita MLA (8a ed.)Cardozo Herrera, Pablo. Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government. 2017.
Precaución: Estas citas no son 100% exactas.