Cita APA (7a ed.)

García Vandenbosch, L., & Nicoletti, M. (2016). An industry case study: A mobile-based business strategy to improve the customer care service in a major retail company.

Cita Chicago Style (17a ed.)

García Vandenbosch, Leandro, y Matías Nicoletti. An Industry Case Study: A Mobile-based Business Strategy to Improve the Customer Care Service in a Major Retail Company. 2016.

Cita MLA (8a ed.)

García Vandenbosch, Leandro, y Matías Nicoletti. An Industry Case Study: A Mobile-based Business Strategy to Improve the Customer Care Service in a Major Retail Company. 2016.