Cita APA (7a ed.)

Rivera, B., Becker, P., Papa, F., & Olsina Santos, L. A. (2016). A Quality Evaluation and Improvement Approach driven by Multilevel Goals and Strategy Patterns.

Cita Chicago Style (17a ed.)

Rivera, Belén, Pablo Becker, Fernanda Papa, y Luis Antonio Olsina Santos. A Quality Evaluation and Improvement Approach Driven by Multilevel Goals and Strategy Patterns. 2016.

Cita MLA (8a ed.)

Rivera, Belén, et al. A Quality Evaluation and Improvement Approach Driven by Multilevel Goals and Strategy Patterns. 2016.