Supply chain planning considering the production of defective products

When the markets become more competitive, the customer satisfaction level starts to be a more important factor. One of the principal components to achieve the customer satisfaction is to minimize the amount of defective or non-standard products. Therefore, it is convenient to consider decisions abou...

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Autores principales: Ferrara, Miguel, Corsano, Gabriela, Montagna, Jorge Marcelo
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2014
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Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/42002
http://43jaiio.sadio.org.ar/proceedings/SII/18_Ferrara%20et%20al..pdf
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Sumario:When the markets become more competitive, the customer satisfaction level starts to be a more important factor. One of the principal components to achieve the customer satisfaction is to minimize the amount of defective or non-standard products. Therefore, it is convenient to consider decisions about product quality when the supply chain is planned. In this work, a mixed integer linear programming mathematical (MILP) model is developed for the supply chain planning, which determines impact of different decisions over the expected number of defective products. These decisions are: supplier selection, inbound control methods selection, and production process selection. The ob-jective function is the cost minimization associated to the supply chain planning.